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Avatar for Tri-State Water, Power & Air
Tri-State Water, Power & Air
4.3(
8
)
Fixed Generator - InstallGenerator - InstallGenerator - Install - For Business

Serving Westpoint, IN and surrounding areas

Approved (Corporate)

In business since 1992

Emergency services offered

Warranties offered

"It was pretty rocky. At first. Several appoints made by Tri-State no one ever showed up.Crew showed up to install the Generator before the site survey and did not have necessary equipment or cooperation of Electric or gas company nor call before you dig had been notified. I called Tri-State to warn them the call before dig had never been preformed. They said they'd take care of it, did not happen until right before installation crew came back the second time. The first time they were here they could not have installed the generator even had they had all the parts because none of the utilities had been marked. Finally after about three months the Generac was installed and working. I had several questions that I could never get answered by calling Tri-State. One of the installation team had to come back a couple of weeks later to replace a damaged part and he answered all my questions. The guys who installed the Generac were great, the problem is your guys operation center and call center as far as I can see do not communicate very well. Anyway the generator has worked fine in several power outages this spring. I am happy right now but I live in dread something goes wrong and I have to call Tri-State for help."
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Generator Install questions, answered by experts

As a safety measure, you should always turn off the main breaker while operating your generator’s backup breaker. In addition, you should also switch off all appliance breakers so you don't have a power surge when the main breaker turns back on. And finally, turning off the main breaker prevents back-feeding, which endangers utility workers with the risk of electrocution. Back-feeding could also destroy the electrical circuits of your neighbors if they use the same power network.

Yes. You can connect your home back-up battery to a generator with its designated charger. Be sure that the output of the generator matches the input requirements for the battery for best results.

If your home already has a grinder pump and you’re still noticing issues (like frequently clogged toilets and sinks), it could be time to upgrade your grinder pump. Start by checking your existing horsepower. If there are four or fewer people living in your home, using a 1/2-horsepower grinder pump should be sufficient. Larger households should consider investing in a 1-horsepower grinder pump to maximize wastewater removal efforts.

To reduce AC startup power for a whole-house generator, install a soft start kit or hard start capacitor, which lowers the initial surge by gradually ramping up the compressor. Using a smart load manager can also help by staggering startup loads, preventing a system overload and future costly repairs.

With proper maintenance, a whole-house generator can last between 20 and 40 years. The specific lifespan depends on how often and for how long the generator is used, and some models may have their life expectancy rated in hours of operation. To maximize its lifespan, expect to spend around $150 to $300 per year for annual maintenance checks from a qualified technician. During these checks, a technician will inspect the engine filter, starting mechanism, fuel, lubrication, and coolant levels. Consulting your installer and choosing a low-impact fuel like natural gas or diesel can also help ensure your generator lasts as long as possible.

The Westpoint, IN homeowners’ guide to generator installs

From average costs to expert advice, get all the answers you need to get your job done.