Get matched with top deck repair pros in Dyer, IN

"We hired Juan to installed new subway backsplash and remove old peel & stick backsplash from kitchen. Juan mentioned he was a little busy but will be able to take the job on and complete it on a timely manner. Juan installed the backsplash on a Friday evening after 4pm and worked until about 10pm to get the backsplash completed. Juan returned on Sunday after noon to complete the tile work after allowing mortar to dry. However, the issue was Juan did not wipe up access mortal and/or cleaned off the tile. Juan left drops of mortal on our floors (which we had just cleaned from Stanley Steamer). Juan left a few pieces opened-no tile is in those cracks. Juan left the tile backsplash with streaks from the sponge. And Juan did not apply border of caulking to the edges. Juan left tile with streaks and clumps of mortal around our cabinets, on tile and on the wall. After discussing these concerns with Juan he mentioned I was criticizing his work and his integrity. Juan mentioned he has not had a dissatisfied customer who have complained about his work. I mentioned to Juan my OCD kicked in and when we hire someone to do the work the expectation is to complete the work to customers satisfaction and clean up after you have completed your task for the day! Juan mentioned he will return to ensure we are satisfied and complete the work and neither less to say I received a text from Juan stating he will return $100 off the bill that was paid to us and he does not want to work for us! Bad customer services and not acceptable for any customer Very Disappointed"

"did a good job"

"I hired Price Point Builders AFTER Bruce had come out to look at our project. He was a terrific guy and had incredible ideas and a plan for us. He said our project could be completed in less than a day. No worries. We were excited to have him on board with our idea and anxiously awaited his email quote. 5 days later, still no quote. I texted him and left several messages before he finally sent it. It was fair pricing for what we were expecting him to do. After accepting his bid and digging a 2 foot deep x 2 foot wide x 24 foot long trench as he instructed us to do before Friday June 30th when he said he would be arriving to begin the project at 8am. June 30th: 8am came and went. No call, no text. I texted and called him SEVERAL times. At 11:30 he finally called me and said he would not be able to make it until Monday. I told him it was unacceptable as we had asphalt coming on Monday. We needed to wrap this up. He said he would have someone come and start it but it would be a week before he could finish. I was so upset that he changed his story AFTER we accepted his bid and dug up our entire driveway next to our home for this to find he was not going to keep his word. He said that he drove by THAT MORNING to see if we dug the trench. ( I was calling and texting him for 3.5 hours, but he did not have the decency to reply - yet, he found it acceptable to drive by and not stop or contact me???) He actually started giving me all kinds of excuses as to why he could not do the job as promised and told me how busy he was. Then, he told me that my husband told him something about the job that was completely untrue - and was placing blame on my husband! Then, Bruce started making insinuations that I was lying about having asphalt laid the day before a holiday. I had ENOUGH. I called my husband and told him what Bruce had said and done, and my husband told me to call him and fire him now. I fired him on the spot. I told him we would not need his services and would be replacing him with another company. As I was telling him why, he kept talking over me like what I had to say just didn't matter. (and to him, it didn't matter.) Our entire project was put on hold and our timeline moved because he was not reliable. That is what it boils down to. It is a shame because he has an incredible mind and great ideas...just horrible follow-through. If you value your time, find a contractor who values your time as well."

"Hard work crew. Always on time. Tile work was excellent!"

"He did what he advertised in a timely manner."

"Marco responded pretty quickly. Luckily, he was close by to take a look at my project. He was thoughtful about what the process will be and worked in stages. He helped me pick up a door at Menards, painted it, removed the old door, and installed the new one. He leveled and added extra screws to secure the door more strongly. It was easy to communicate with him too. Great job!"

"Amazing, quick service. Really appreciated the attention to detail and great work. "