Get matched with top pavers and hardscaping pros in Brownsburg, IN

"Awful. At first I was very hopeful because they seemed extremely nice and competent. I have been fighting with them on issues with my fence since Feb 2022. They left 8ft gaps in certain areas under our fence. Due to this one of our pups was bit by another dog and we had to take him to the emergency vet. They fixed this at my cost of longer pickets. They did not account for the swell in my yard and said they would not fix with out me paying. So, I did because the purpose of a privacy fence for us is safety and privacy. They did a poor job on our gate which we have a hard time to open now and they are refusing to fix the gate because they said they rebuilt it several times. They rebuilt it once because they again did not account for the swing of the ground so they told me they had to inset the gate and have it swing inward. They left the gate unframed and I had to have them come back out and fix this because it looked unfinished and you could stick your arm into my fence. They did not use water when setting the cement for the posts. They were expecting the water from the ground to set it. That did not happen because it was the middle of winter and all of our posts were loose. They had to come out and fix this. Originally the gate had a slim gap, but they affixed the gate to a sagging post. So, when they came out to upright the post we were left with a gaping hole I could stick my arm through. So if someone wanted they could unlock the gate from the inside. I had to contact the attorney generals office which was no help. I submitted all pictures I've had from the beginning and all the emails. They sent back a response making me out to be a liar and a horrible person. They also said that if I wanted them to fix my fence I would have to pay a $250 fee for repair. Which I will not pay them another penny. Mind you I went out and bought the workers food and provided drinks while they completed the job. During one of the repairs, the workers mentioned having to cancel on someone waiting on them because the repair at my house took longer and if they went to the next repair they wouldn't make it to golf on time. This is incredibly unprofessional and people take off of work for this kind of stuff. When they refused to come out to fix the gate I said I would have to make a complaint, they said good luck and hung up on me. They are a horrible business and I would not recommend them to anyone. Unfortunately I learned my lesson the hard way with this company and would hate for this to happen to anyone else because it has been a nightmare. I will not allow them back onto my property."

"There was a verbal agreement made to remodel our deck to be done 7/8/18. We were told that the deck would be completed in one day. We agreed to purchase all materials and Professional Plus would supply the labor. The agreed upon price was $650. The workers started on 7/8 and got into the demo and realized that the upper post were rotten and should be replaced. We agreed to get the posts and agreed to pay them $100 more for labor. By the end of the day on 7/8, they were not done but were requesting payment. I said I would pay them half, but they said that wasn't enough because they had to pay the owner $150 off the top and still had to pay his other guy. I paid him $500 of the $750. They came back Mon 7/9 and worked for a couple hours and still were not done. They also started using nails instead of screws when we requested screws but said someone else had their drill. Tracy, the lead, said it was getting late and they would have to come back on Tue 7/10. On 7/10 they said they did not have enough materials to finish. I said that I would go get what they needed, but they said they could not stay any longer. We also started pointed out some issues with stairs that they were slanted. He said the 2 stringers we had bought were different sizes. He had informed us earlier in the day regarding this but then said he figured it out so we thought everything was ok but come to find out he proceeded to build the stairs and they ended up be crooked instead of fixing them right. He also did not finish the spindles or framing out the upper portion of the stair railing which left it very unstable and dangerous. I went and got the requested materials that next and text him the next day telling him they were there. He acknowledged the text but that's the last we heard from him. We initially contacted the owner, Frank, on 7/13 and it sounded like he was going to help. We got one follow up text on 7/16 and have not heard anything back even after multiple calls and texts. I do not recommend using this company for any services. Also be aware they operate under multiple company names. R& R, Professional Plus Tree Service and Construction, Robert's Tree Experts and Construction, and Frank's Tree Service."

"Reuben has been caring for my yard for many years. Planting many large trees, planting flowers, doing beds and mowing and plowing my drive in the winter. His team is reliable and honest. They are the best!!!"