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Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

Septic tanks appear full after pumping because the liquid levels have returned to normal. If you can see the pipe, the tank is empty. However, heavy rain can cause septic tanks to fill faster than normal. You might also have leaky pipes or faucets, causing extra water to drip down the drains and into the septic tank.

Some of the biggest symptoms of a drain field failure include a foul stench, backed-up toilets and drains, and mushy grass or standing water on top of the drain field. Also, if the grass above your leach field starts suddenly growing faster and looks thicker or healthier than the rest of your lawn, it could be a sign that it isn’t getting rid of waste properly.

On average, you should call a pro to pump your cesspool once per year. If you have a larger home with a lot of family members, you may need to pump more (up to six times per year). On the flip side, if you’re talking about a cesspool for a home you don’t use much or if you’re the only occupant in a home, you won’t have to pump nearly as much.