Get matched with top sink installation pros in Lockport, IL

"It went fine. They did a good job of working around the maze of piping under our kitchen sink, trouble shooting, and giving me clear descriptions of 2 different repair options. The repair person had some good advice regarding removing grease build
up ourselves and how to avoid clogs that may come from a garbage disposal. (I don't know if ours did.)
The only thing I didn't like was that the bill at the end seemed a little high, and they didn't include a breakdown of how they had arrived at that amount. (e.g. parts and service hourly costs. Big Deal discounts, etc.)
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"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"Great! They were unable to get all the way to the street from the catch basin. It was suggested I add a sewer clean out assure all the roots were gone and make it easier for future cleaning. This was suggested in the past, by another company , but the cost was out of sight. This company was very fair in price for both the cleaning (which included the inspection with the camera) and for the clean out installation."

"Beautifully done. Had tree roots in the drain pipes"

"My mother has been dealing with sink issues for years. Eventually, things got bad, and something needed to be done. She was very concerned but the representatives made her feel comfortable that they could fix her problem easily. Not only did they fix her slow running sink that would constantly back up, but the water drains extremely fast with absolutely no issues. She made sure to let friends and family know what an amazing job they did. I would like my mom highly recommend this company. Thank you so much for the great work."

We have 20 years of experience in the restoration and refinishing of antique claw foot bathtubs and pedestal sinks. We have devised a unique and quality process that will bring your fixture back to life. We will take your fixture by appointment and have it for 4-6 weeks. This time frame allows us to pamper your antique with the time and quality that it deserves. Delivery and pick up is available at an additional charge.

"The toilet in my rental unit was notoriously bad at flushing. We snaked the drain three times in the last week, and still the flush is very weak and doesn't clear the bowl. I opted for a new toilet as the existing one was 10 years old and has never been very good. Earl noticed the gerryrigged line running from the sink supply, and suggested checking the valve to see if that made the tank fill faster. It did. Earl was very quick, nice, and professional. Now the toilet is brand new and flushes in a flash, and I was able to remove the 4ft hose draped from the sink to the toilet.
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"I can no longer recommend John.  
He helped us in 2009 when we bought a condo from the first owner.  He fixed some leaking facets and installed some water filtration units.  We were very satisfied with his work and promptness at the time.  We felt the yelp 5 stars he had at the time were justified.
The trouble started when it was time for him to come and replenish the filtration compound on one of the units he had installed.  We spent a couple of weeks trying to fix an appointment.  He simply forgot about one of the appointments and rescheduled us twice (once for a family emergency.)  When we finally got him to come, he apologize and said that he was not going to charge us for the refill and that he would be back soon with our canister.  He left a temporary replacement.  John also noticed that our kitchen sink was falling down because the developer had not mounted it to the granite without enough supports and offered to re-install it correctly for a reasonable cost.  We accepted the offer, so when we returned with the filter canister, we had him to the re-install (which took several phone calls and text to arrange.  
John failed to mention that he was going to use PVC pipe to prop up the sagging sink instead fixing it to the granite with more metal supports.  John did a bad job of putting in the silicone barrier between the granite and sink, so water splashes started to leak into the cabinet below the sink.  The worst part of this is that the biggest silicone hole was directly on top of the PVC at the front of the cabinet, so the water was leaking down the middle of the pipe invisibly and causing damage to the wood bottom.  When I contact John about this issue, he said in a text back that he would have to see it for himself and that is the last correspondence we have had from.  Tired of wasting our time trying to get his attention and fix appointments we spent this morning removing all of his moldy, dirty, half complete silicone and are redoing the job correctly ourselves.  
My personal opinion is that he is too busy and can't manage his thriving business (he has more than one work crew) while doing the work himself.  He tries to rely on text messages, but often forgets to update his schedule or contact book, so asks for the same message again and again... and still manages to miss appointments.
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"The crew of two arrived promptly in the morning, and were professional and efficient. Replaced two old pull out faucets with two new pull down faucets that we purchased. We also had them inspect the sinks and garbage disposals to make sure they were secure, and re-caulk around the sinks. Shortly after they left, I checked the pull down on the island which was fine, but the faucet on the double sink had problems with the pull down. I didn't notice it until five minutes after they left, so I called to let Derek know. Derek came out mid-afternoon to take a look, and moved the drain line for the dishwasher which was restricting the new pull down hose."

"I had to do an emergency remodeling on my house after a problem with a leak. Lucky for me Home Fusions offer their services with a relatively cheap cost, and they did a good job for me. The sinklooks especially nice now."