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Keeping your air filter clean is crucial for your heat pump's efficiency. As a general rule, you should check your air filter every 1 to 3 months. However, the actual frequency might vary depending on factors like the type of filter, indoor air quality, and the amount of dust and debris in your area. If you notice the filter is visibly dirty or clogged, it's a clear sign it needs attention sooner. Regular filter maintenance ensures proper airflow and helps your heat pump perform optimally, keeping your indoor air fresh and comfortable.

Don’t run your AC with a wet filter. It can cause your AC to work too hard, which will run up your utility bill and cause extra wear and tear on the system. You could also spread moisture and mold throughout your house. Turn off the AC, remove the wet filter, and check for cracks or clogs. Fix the problem (with a pro’s help, if you need it), and put a dry filter in place before you turn the system back on.

Clogged filters, malfunctioning sensors, wiring issues, and reduced airflow are common problems.

It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.