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Last update on December 11, 2025

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Gas Logs questions, answered by experts

Before you hire a natural gas plumber, it’s a good idea to get quotes from multiple pros to find the best value. When speaking with prospective plumbers, ask them if they’re licensed to work with gas lines, what precautions they take to ensure safety during the project, and how to handle an emergency if there’s a leak after the job. You may also want to know about warranties or guarantees, additional costs, how to prep your home, and if you’ll need to relight your pilot lights.

If you suspect a broken gas line in your home, turn the gas off at the mains and call a nearby emergency plumber. Don't attempt to fix it yourself, and don't use anything that could cause a flame or a spark. Your pro has the tools and experience to safely repair the gas line.

You can and should vent the gas from your hot water heater to the outside of your home. Traditionally, these gases were vented back to other gas appliances, like stoves or furnaces, but many jurisdictions have outlawed this practice due to the risks it provides. 

Most water heaters today use atmospheric venting that exhausts the gas out of the home through a pipe.

Any gas pipe can leak, especially if it’s old or isn’t properly maintained. However, even with a shovel, plastic pipes are more easily damaged by impact. That’s why it’s so important to have gas lines marked by the utility company before you begin digging for any reason. Some metal pipes, like black pipes, galvanized steel, and copper, aren’t as easily damaged by impact but can degrade over the years, leading to leaks.

Propane tanks are professionally installed by assessing the site for safety, placing it correctly, connecting it securely, and ensuring compliance with safety regulations.

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