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"Fixed in 15 minutes or less and charge was minimal. Knew I didn't have heat and showed up very quickly. Would hire again"

Daniel J on December 2019

HVAC and plumbing repair, replacement, new construction and remodels

"Fixed in 15 minutes or less and charge was minimal. Knew I didn't have heat and showed up very quickly. Would hire again"

Daniel J on December 2019


Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)

Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc.

5536 Nordic Dr
4.76(
144
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

At Dalton Plumbing, Heating, Cooling, Electric and Fireplaces, Inc., "Your comfort is our promise" is more than just a slogan. We have been servicing the surrounding Cedar Falls, IA area since 1959 and have always had the latest equipment to provide quality plumbing, heating, air conditioning, air quality, and fireplace services to our local customers. We have 12 master technicians that are ready to serve you and provide top assistance. Call us today to schedule an appointment.

"Honestly, I really wish I could give a better review. Most of the people we have worked with at Dalton have been very polite and they always come out to work on our systems. They installed our grandmothers system so we decided to go with them as well. Unfortunately we paid for a new heat pump system (A/C/Furnace Combo) and since it's been installed they've had to come out 5 or 6 times now. the first four times were because settings were improperly configured on the circuit board of the furnace unit. Each time they came out they had different techs with them saying different things. First the furnace wasn't adequately cooling the house and the noise coming from it was really obnoxious. So we had issues with cooling, now we go to test the furnace to make sure we have heat for the cold nights that are coming and we have no heat. The breaker outside had to be replaced, the unit won't pull gas. It's just been a mess. One of the technicians straight up gaslit us insisting that the sound our furnace was making was "normal as far as I can tell" and tried refusing to come service it, saying he wanted to get a factory representative, but then when he showed up he agreed it was too loud, did a little research and fixed the problem (without the factory rep). Like come on guys. We spent like almost 15 grand with you and this is how we get treated? We just want our stuff to work. Customer service is not what this review is based on, we have a 15 thousand dollar piece of metal that doesn't function properly and, unfortunately, that is a bigger deal to me than a rude technician. It has been months since this was installed, it needs to be remedied I'm getting sick of this. Update: they replaced the furnace completely. As of tonight it is still not functioning as advertised. Don’t buy a heat pump system here, it’s not worth the trouble. I also really like how the owner responds to all these nice reviews but hasn't had anything to say about the horrible experience we've had. Real cool."

Joshua D on November 2023

Gas Logs questions, answered by experts

You should have a licensed plumber to install a gas line for your new gas fireplace. As experts in all things natural gas, these professionals understand how to work with gas safely to avoid explosions, leaks, and other potentially hazardous situations. They also know how to handle the other aspects of the process, including pulling permits, digging trenches, and connecting new gas lines to old lines.

Modern gas fireplaces are relatively efficient and don't burn excessive amounts of gas, especially compared to older models. A gas fireplace might use between 10,000 to 40,000 BTUs per hour; the total amount of gas used depends on the fireplace's size, heat output, and how often it's in use. To help keep your running costs down, consider using a thermostat and turning off the fireplace when not needed to minimize gas consumption

Installation typically takes 1-2 days, and repairs can often be completed on the same day, depending on their complexity.

Fixing a gas leak can take anywhere from one to 24 hours, depending on the location and magnitude of the problem. A gas line specialist or gas plumber should be able to give you an estimated time to completion once they evaluate the situation. If your city’s utility company works to fix a gas leak, it will likely have information available about the anticipated time for gas service to be restored. 

In most cases, a gas stove should be installed by a licensed plumber. Connecting gas appliances carries many risks, chief among them a fatal gas leak. If your home is already set up with the proper gas hookups, you may be able to DIY the installation (or save money by hiring a local handyperson or basic appliance installer near you rather than a plumber). If you’re ever in doubt, however, we recommend going with a professional master plumber.

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