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Chimney Sweep questions, answered by experts

Professionals remove soot, restore structural integrity, and eliminate smoke odors safely.

Ozone smoke removal uses an ozone generator to eliminate stubborn odors from sources like house fires, wildfires, or cigarette smoke. Ozone (O3) is a highly reactive and unstable gas that effectively neutralizes smoke odors through a process called oxidation. It 'donates' its extra oxygen molecule to the organic compounds causing the smell, altering their structure and eliminating the odor, with oxygen being the primary byproduct. This method can be effective on building materials and furniture. However, because improper use of an ozone generator can be dangerous to your health, this treatment is best left to a professional.

Yes, most homeowners insurance policies cover fire damage and restoration, provided the fire was not set intentionally or caused by negligence. Accidental fires, such as those from electrical issues, cooking, or gas, are typically covered. Your policy will usually cover emergency services like roof tarping, the full cost of remediation and rebuilding, and may also cover alternative housing while your home is being restored. You will be responsible for paying your policy's deductible. It is important to check your policy details to see how coverage is calculated—it may be for the full replacement cost of damaged items or the actual cash value, which accounts for depreciation. To expedite your claim, contact your insurance company immediately and have all necessary documentation ready.

DIY cleanup is not recommended due to hazardous soot, odors, and potential structural issues.

The first thing you should do when cleaning smoke damage is open all your windows to ventilate the affected area and run an air purifier with a HEPA filter. Cover your furniture and belongings to prevent soot accumulation, and vacuum any soot that’s on the floor and other surfaces. Be sure to wear a mask, gloves, and eye protection when cleaning the affected area.

The Earlham, IA homeowners’ guide to chimney sweeping services

From average costs to expert advice, get all the answers you need to get your job done.