Get matched with top carpet cleaners in Toccoa, GA

"On time thorough jab professional "

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"OK - not really what I was expecting. That is my issue, I guess."

"What a pleasure it was dealing with Matt from Currahee Cleaning Services. He was prompt, courteous, and exceedingly professional. And additionally, his services are reasonably priced. A great combination. We will utilize his carpet cleaning services for years to come."

"We had Empire install new carpet in 3 bedrooms. I have been attempting to have warranty work done to correct poor installation for several years. I called and was told by the operator that an installer would be calling me to make an appointment for repairs. After not hearing back for several weeks to a few months, I would call again. I would told the same thing and then again wait for a call. I have called repeatedly over the past 2 years with no resolution. Finally, a few weeks ago an operator made an appointment for me. On the day of the appointment, the serviceman called to say he was on his way. I asked if he would make the repairs today or just evaluation the situation. Mr. Hanania told he was not a repairman but a salesman. He then asked for my email and sent a notice to his supervisors. I was called a few hours later by an operator named Beth to say the appointment could not be kept because Mr. Hanania was experiencing car trouble. (BLATANT LIE) Someone named Michelle finally called and told me that there were NO RECORDS of my repeated calls (big surprise) so they would not honor any warranty. They quoted me a price of almost $400 to correct the installation because I haven't paid to have the carpets professionally cleaned. I have no need to have them cleaned as I do not have pets or children, nor wear shoes indoors. This has been a blatant attempt to avoid honoring the warranty. The level of unprofessionalism, blatant lies, and lack of quality service is unacceptable."

"Tyler worked some days by himself and occasionally with one other person. He completed about a fourth of our new cottage framing and talked my sister in California into paying him half the contract and then left the job, He won’t call me back about refunding $2000 to my elder sister and he sent a slanderous letter defining why he left. He is a liar, a con artist and a thief. He is obviously experiencing dire financial stress. He has several bad reviews and I wish I had researched his company in greater detail. I’m debating trying to file financial fraud of an elder charges in hopes that it puts a stop to his thieving ways."