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If your garbage disposal powers up and you can hear it hum, but the arms inside aren’t moving, the problem might be a stubborn clog, a build-up of grease, or a jam of the impeller plate. To troubleshoot these, ensure your unit is off and disconnected from its power source before checking inside the drain or attempting to manually rotate the impeller arms or plate from the underside of the unit. A hex wrench can help.

While unplugging your garbage disposal and plugging it back in may help, most units have an actual reset button, a bright red switch found on the underside of your unit. If your garbage disposal needs resetting, you may notice this button sticking out about a quarter of an inch from the surface of the unit, with which it’s usually flush. Simply depress this reset button to reset the unit, and then test to ensure it’s working about 10 minutes later.

Garbage disposals are durable appliances that usually last at least eight years as long as you clean and maintain them. It’s relatively rare for a garbage disposal to break on its own, as most malfunctions happen due to user errors, like overstuffing the grinding compartment or damaging the blades by trying to dispose of metal or bone. Eventually, cracks or leaks could develop in the unit, which requires a full replacement. 

On average, a garbage disposal can last anywhere from 7 to 12 years, with many models functioning well for about 10 years. With heavy usage, a motor may last a minimum of five years, while grinding plates will wear down over time. It's generally a good idea to consider a replacement if your unit is approaching the 10-year mark. Other signs that it's time for a new disposal include frequent leaks, persistent clogs, lingering odors, lack of power, or unusual noises. If your unit is not that old, it's worth investigating if a less expensive part, like a rubber seal or a loose hose, is causing the issue.