Home Depot

4.1(
20
)

Rentals - Equipment, Appliance Sales and Installation, Flooring Sales and Installation,

... +29 more

About us

We're here to help you do more. Provide the know-how you need. Give you the resources to get it done. Unleash the doer in you.

Business highlights

42 years of trusted experience

Services we offer

Bathtubs & shower liners; cabinet refacing & kitchen cabinets; carpet, vinyl, tile, laminate, & wood floors; countertops; custom home organization; doors; electrical; heating & cooling; water heaters, softeners, & filters; window treatments; decks; fencing; garage doors & openers; generators; landscaping; interior & exterior painting; pavers; play systems; roofing; sheds & storage buildings; siding; solar power systems; sunrooms; & windows

Reviews

4.120 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
15%
3
5%
2
5%
1
15%
Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.2
responsiveness
3.9
punctuality
4.2
Write a review
Showing 1-20 of 20 reviews
Gretchen P.
11/2017
2.0
roofing, equipment rentals
  + 0 more
I am amazingly frustrated with Home Depot right now and with the lack of customer service received. I would not recommend this company to anyone.
Description of Work: The subcontractors that Home Depot hired took almost two weeks to complete the install of the roof. Their next door neighbors' roof was replaced in three days. The crew was called away to another job site on at least one occasion. My parents had a new roof installed by Home Depot. The roof has been complete for almost a month. However, the dumpster with the roof debris is sitting in the middle of their driveway. As a result, they are unable to use their garage. My Dad has a brain tumor and has difficulty walking. My Mom also has a myriad of health issues and cannot walk for long distances. The Installation Services Manager, J.R. McClintic has been on vacation since before Thansgiving. When I tried calling his cell phone on 11/17, his mailbox was full. His current message advises he will return on 12/4. I called the toll free number on his card and spoke with Chelsea, she sent an email to another manager. We did not receive a response. I called this past Monday, 11/27 and spoke with Sabrina. She sent an escalated email to the management team and advised that we should hear something in the next 24-48 hours. We received no response. I called again today 11/30 and spoke with Mike. He tried to contact senior management and they were once again unavailable. His immediate supervisor was unavailable. There is no contact information on the dumpster itself. The dumpster needs to go ASAP!
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0
$22,000
Valerie S.
08/2017
4.0
roofing
  + -1 more
They did a good job but my family member did step on multiple nails. I called to report it but they did not respond or do anything about it. The contractors that came out did not home the Home Depot logo on their trucks. On some days they left early which prolonged the process. I would recommend the products and their sales department but not the contractors.
Description of Work: Roofing.
Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
$11,800
Cesar S.
05/2017
5.0
appliance sales
  + -1 more
They're great.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Yvonne N.
10/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Sales and service of appliance's
Rating CategoryRating out of 5
Yes, I recommend this pro
Becky R.
10/2015
4.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Steve C.
03/2014
5.0
carpet installation, equipment rentals, flooring contractor
  + 1 more
They arrived on time, installed it pretty quick and I haven't had any issues with the carpet or installation since and it has been 10 months.
Description of Work: Deliver and install carpet in 2 bedrooms and 1 porch
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Chris M.
03/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They had the best price for the service we were looking for. The windows have been installed and the doors will be installed at a later day after they are finished with the manufacturing. The installers have been great and helpful. We have had no problems with scheduling with them either.
Rating CategoryRating out of 5
Yes, I recommend this pro
Monica B.
12/2013
5.0
carpet installation, flooring contractor
  + 0 more
It went very well and they were really good. They took all of the old and hauled it off. Then they installed the new. They expedited it and got it done as soon as they could. They were helpful; I could tell that they wanted it to work out for me.
Description of Work: Home Depot installed new flooring and carpet.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Harish G.
05/2013
5.0
flooring contractor, equipment rentals
  + 0 more
We were looking at changing our carpets to hardwood for our living rooms and master bedroom. We finally decided to go with Home Depot as we were getting real good deal with the flooring materials as well as the installation. They did a excellent job at explaining each and every detail about the floors. Things we need for hardwood floors. It was a 3 day job. When installing the floors they came on time and did a beautiful job.
Description of Work: We went for hardwood floors purchased and installed from Home depot.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Janet C.
05/2013
4.0
window treatments
  + -1 more
They were what I ordered and arrived in perfect shape. My only problem was that I did not order the correct quanity but fortunately they had them at the store so all went well.
Description of Work: Ordered faux wood blinds on line, delivered when told they would.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Anthony R.
04/2013
1.0
home improvement stores
  + -1 more
after one year still no help from HD on this bad floor
Description of Work: new floor very bad alot of noise when walking, homedepot has no QC not a nice co.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
3.0
$3,000
Jeremy B.
02/2013
5.0
equipment rentals
  + -1 more
It was just fine. I rented it many times before.
Description of Work: I used Home Depot in Orlando for equipment rental two months ago.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Richard D.
10/2012
5.0
equipment rentals
  + -1 more
I have using them for years now. They provide clean machines and help you load it into the car.
Description of Work: I rented a carpet cleaner from them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
MARGARET S.
09/2007
3.0
appliance sales
  + -1 more
They were not that good. They offered a pre-installed dishwasher, but installed it incorrectly. They were on time though and their prices are competitive, however, I would not recommend them. I like to purchase things from them, but from now on I will search for outside installation.
Description of Work: They sold me a Maytag dishwasher. As part of the purchase, they installed it.
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$500
Wendy P.
10/2006
1.0
fencing
  + -1 more
Terrible. He didn't seem to know what he was doing. And, it took four calls to a 1-800 number to get him to provide me with an estimate, which was a verbal estimate left on a voicemail. Not only was his estimate hugely overpriced but it was entirely misinformed. This was an independent contractor and it was the only one in the area that Home depot used. I had to tell Home Depot that not only wouldn't I accept a quote from this particular man but I wouldn't accept one from anyone in his company. They lost the job.
Description of Work: An estimator came to my home to estimate fencing.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$18,000
03/2006
5.0
doors
  + -1 more
IT WAS AN EASY EXPERIENCE. THE PRODUCT WAS THERE TO VIEW. WE GOT EXACTLY WHAT WE ORDERED. THE SELECTION WAS GOOD AS FAR AS THE COLOR AND DESIGN. THE PEOPLE WERE VERY EFFICIENT AND VERY HELPFUL.
Description of Work: IT WAS A SPECIAL ORDER DOOR. THEY DID THE FRONT DOOR AND AN EXTERIOR SECURITY DOOR.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
03/2006
5.0
fencing
  + -1 more
IT WAS FINE. THE SECTION OF THE FENCE HAD COME DOWN. IT WAS A GOOD QUALITY OF WORK. THEY CAME, AND THEY LEFT. I'M HAPPY. THEIR PRICE WAS REASONABLE.
Description of Work: IT WAS WOODEN FENCING ON THE REAR OF THE HOUSE.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
MICHELLE M.
01/2006
5.0
home remodeling
  + -1 more
Experience was great. We found a vanity and ordered a sink and counter top. The delivery went smooth and was received undamaged and on time. Very impressed with the quality of products and the staff was very helpful.
Description of Work: Went to home depot to find a vanity, sink and counter top for a bathroom remodel.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
10/2005
5.0
fencing
  + -1 more
I WOULD DEFINITELY RECOMMEND HOME DEPOT TO ANYONE IN NEED OF PRIVACY FENCE. THE PRICE WAS VERY COMPETITIVE AND THE FENCE WAS PUT TOGETHER USING NAILS INSTEAD OF STAPLES. THIS IS A GOOD PRODUCT AT A GOOD PRICE.
Description of Work: HOME DEPOT CUSTOM MADE BOARD ON BOARD PRIVACY FENCING TO REPLACE MY FENCE THAT WAS DESTROYED BY THE HURRICANES.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,500
SHERYL F.
04/2005
1.0
window treatments
  + -1 more
HORRIBLE. NO ONE KNEW WHAT WAS GOING ON AND THE ORDER GOT MESSED UP A FEW TIMES. I AM STILL NOT SATISFIED WITH HOW THINGS WERE HANDLED AND I AM IN CONTACT NOW WITH A MANAGER!!
Description of Work: BLINDS BOUGHT AND INSTALLED. I JUST BOUGHT A NEW HOME AND NEEDED BLINDS FOR IT.
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,000

    Contact information

    4403 Millenia Plaza Way, Orlando, FL 32839

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Rentals - Equipment,
    Appliance Sales and Installation,
    Flooring Sales and Installation,
    Fencing,
    Hardware & Home Improvement Stores,
    Window Treatments,
    Roofing,
    Carpet Sales and Installation,
    Doors,
    Kitchen and Bath Remodeling,
    Windows,
    Solar Panels

    FAQ

    Home Depot is currently rated 4.1 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 6:00 AM - 10:00 PM

    Tuesday: 6:00 AM - 10:00 PM

    Wednesday: 6:00 AM - 10:00 PM

    Thursday: 6:00 AM - 10:00 PM

    Friday: 6:00 AM - 10:00 PM

    Saturday: 6:00 AM - 10:00 PM

    No, Home Depot does not offer free project estimates.
    No, Home Depot does not offer eco-friendly accreditations.
    No, Home Depot does not offer a senior discount.
    No, Home Depot does not offer emergency services.
    No, Home Depot does not offer warranties.
    Home Depot offers the following services: Bathtubs & shower liners; cabinet refacing & kitchen cabinets; carpet, vinyl, tile, laminate, & wood floors; countertops; custom home organization; doors; electrical; heating & cooling; water heaters, softeners, & filters; window treatments; decks; fencing; garage doors & openers; generators; landscaping; interior & exterior painting; pavers; play systems; roofing; sheds & storage buildings; siding; solar power systems; sunrooms; & windows

    Contact information

    4403 Millenia Plaza Way, Orlando, FL 32839

    www.homedepot.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    6:00 AM - 10:00 PM
    Tuesday:
    6:00 AM - 10:00 PM
    Wednesday:
    6:00 AM - 10:00 PM
    Thursday:
    6:00 AM - 10:00 PM
    Friday:
    6:00 AM - 10:00 PM
    Saturday:
    6:00 AM - 10:00 PM