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This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.  

Drain pipes carry wastewater from sinks, toilets, showers, and other fixtures to the main sewer line. They’re typically located within the walls and floors and beneath a home’s foundation. Meanwhile, sewer pipes transport collected wastewater to a septic tank or a municipal sewer system.

If you have a sink stopper, it can feel more challenging to clean the drain without removing it, but here are a few simple steps:

• Pour ½ cup baking soda into the drain using a funnel

• Pour 1 ½ cups vinegar into the drain

• Close the sink stopper for 15–20 minutes

• Open the drain

• Pour 2 cups of boiling water down the drain (be cautious as boiling water can damage some types of pipes)

If the drain isn’t unclogged, repeat the process.

Yes, frozen pipes can prevent a toilet from working correctly. If the pipes are frozen, water cannot flow, which means your toilet tank won't be able to refill after a flush. This will prevent the toilet from flushing again. Depending on which lines are frozen, the ice can also block the drain pipe, preventing water from flushing away.

As a temporary workaround, you can manually add water to the tank for each flush. To clear a frozen drain pipe, you can try filling the toilet bowl or tank with warm water and flushing to help thaw the ice. However, the best long-term solution is to unfreeze the pipes to get your toilet back in working order.