Get matched with top egress window pros in Bethany, CT

"Reached out to get our gutters cleaned. David was very responsive and offered a reasonable rate. Did the job quickly and thoroughly, sent lots of pictures and video of the finished work. Very satisfied, would definitely recommend"

"Chris was efficient and friendly. Got the job done quickly. "

"Steve and the crew did an excellent job on our retaining wall. Finished in a day and a half. Quality work, cleared stones from the grass. Raked the top soil. Highly recommend them!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"Keith did a great job helping us obtain the building permit, explaining the decking options, and designing the deck. The deck completely covers old concrete steps and makes entrance into our home much easier. Keith used Trex material for the deck, which is maintenance free; he negotiated a good deal with the supplier for the color which closely matched our other deck. He suggested a local electrician for us to consult about lights along the stairs. Keith communicated with us in a timely basis and we always knew his schedule. We would not hesitate to hire Keith again for another project."

"I was very impressed with the professionalism, quality, and communication of The Siding Guys. They provided us with a very competitive price point, great quality of work, and were able to get us on their schedule faster than we anticipated. We had an addition put on our home that needed siding, and we are excited to have them complete our houses siding once we are ready to replace the remainder of our home."

"Installed flashing around a previously removed deck. Called NuFace and had a service call generated and Scott arrived onsite ready to rock and roll. This guy is great and extremely knowledgeable. Scott did a fantastic job and the quality work was worth every penny. They also did my house siding roughly 5-6 years ago and still looks great. Spring of 2025 will be having NuFace replace our roof. Highly recommended. Joe the owner is one of h*** of guy and stands behind his guys and products."