Get matched with top deck repair pros in Palmer Lake, CO

"I hired this company to build a new deck in the beginning of July. It is now the middle of September and my deck is still not finished. While the time frame is not completely their fault due to material delivery they wouldn’t show up for days at a time when material was available to work with. There were times they would show up and only stay for a couple hours. The whole process was a nightmare. Their lack of quality shows in all areas of the deck. I drafted the plans myself and they were approved by the building department. I provided them with copies of the plans. They messed up 4 of the 5 concrete piers because they measured them wrong. Instead of redoing them. They poured square pads over them that were only poured on the surface for three of them. One of the outside piers was supposed to be 10 inches. They messed up the measurement then poured a 16 inch pier over it that is approximately 1.5 ft above ground. They also cut a sprinkler line that went through the pier instead of pouring over it like I explained to them. I had to replace one piece of siding that met with the deck. I bought matching siding to replace it. The workers broke the siding while moving it. They bought new siding that was cheaper and did not match the existing siding. They additional broke off another small piece of siding that was not fixed. They left material all throughout my yard for weeks, leading to my grass dying and my sprinklers unable to work because they were covered up. Nails and screws were everywhere until I picked them up. The posts were cut short for the railing, so they nailed pieces of extensions on top of the posts. They messed up fastener spots for the rails leaving holes in the railing. They originally used screws for the framing. They had to be replaced with nails even telling them before they started nails had to be used and it was in the plans from the building department as well. They used facia board for the steps until I explained to them what the facia boards were for. Leading me to be short on facia boards for the rest of the deck. They also started the deck flooring using a facia board, realized the mistake and replaced. But at that point the facia board could not be used elsewhere as it was notched for posts. I bought flashing for the ledger that was never used. When I questioned them about it he stated the siding and ledger were already put on. The quality of work was below average at best. They cut corners and I found it very concerning I had to explain to them parts of building a deck."

"From the outset, Rocky Mountain Custom Decks was outstanding. From the outset, communication about status, scheduling, etc was excellent. I had a small project and Nate didn't make me feel unimportant and worked to provide me with the best quote within my budget. His crew that did the work was outstanding as well. Very respectful, courteous and outstanding workmanship."

"Arrived on time and worked longer than usual to make up for delays they couldn't control. Met our time lines. Very respectful of us and our property. Overall very professional."

"It went very well. I am impressed with the work."

"Best contractor experience I have ever had and as a retired general contractor I have had many. True craftsmen start to finish and very reasonably priced. Highly recommend!!"

"They do everything! Everything as in interior and exterior of your home. Their work is fast, effective, and aesthetically pleasing! They work with you until the end. They don’t give up and give you as much time needed until you’re ready to start a new project. They work with your ideas and give great recommendations. They never rush you. They’re professional and organized! Highly recommend them 100%! For me personally, I can’t think of anyone else that would do a better job than them. If you don’t want or know how to work on your house, then definitely go to them. Or if you’re wanting a certain project done, than ask them. Their service is on point. When you need something done, they’ll be at your doorstep in a blink of an eye. They have a great crew! Their work is clean and perfected! I am truly loyal to them because of their great work and fast service! They wont leave you questioning their work. They deserve more clienteles and a big 5 star rating!"

"The work was completed in a timely manor and overall looks good, during the project Gabe tried to change the scope many times, but ultimately did stick to our quote. Once work was completed he requested an additional $600 “because we did such a good job” finally within 90 days of having our fence and gate installed the gate began to sag. I contacted Gabe to give him an opportunity to make it right but he did not respond in any capacity. Moral of the story: make sure the work is 1000% because once peppers leaves they won’t return to fix any errors."

"All work was done on time and was of excellent quality! Friendly and courteous!"

"The Deck Guy (Colorado). I needed a deck refurbish and refinish job on both my upstairs and downstairs decks. Barron responded quickly, came by and surveyed the work to be done, advised as to my best options and quoted me a fair price and fit me into his schedule with minimum delays, Less than 2 weeks later the crew showed up to start the job. The crew foreman was highly experienced, and I had confidence in him and Barron to tell me what needed to be done and some other things that would probably not benefit the job. Barron was highly professional, communicated well and was a straight shooter overall. I would recommend The Deck Guy without reservation."