Get matched with top drapery cleaners in Kiowa, CO

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"The cleaning job was excellent, and the cleaners were professional technically and courteous. However, even after offering a 40% discount, Coit as much as twice the amount bid by other Angie's List bidders. We had not had ducts and carpets cleaned for 10 years and were concerned about a thorough job. We chose them only because they guaranteed complete satisfaction (we were completely satisfied); but next time we will hire one of Angie's list price competitive businesses!"

"Great job, on time and on budget. Paul (the owner) provided a quote for exterior rolling shutters, and was onsite on the day of installation. The workmanship is fantastic. Highly recommended."

"DO NOT USE THIS COMPANY!!!! This is perhaps the worst customer experience I have ever had with any "professional" service, and I use the term professional sarcastically because they are not professional. I am amazing how a company like this can still even be in business. From the first minute, all they did was try and upsell EVERYTHING. And it is interesting that they are a carpet cleaning service, yet the technician did not even wipe or take his shoes off when entering our home. Wouldn't you think that as a company that cleans floors, you would be more mindful of that? Ultimately, they overcharged me for service and left my carpets in worse condition than they were initially. And throughout my communication with the company, they are unwilling to fix the problem or provide any sort of resolution. I had purchased a Groupon for a carpet cleaning for up to eight rooms and 1750 sq ft in advance of scheduling. Upon arriving I did a walk-through with the service person (Roy) and showed him some areas of higher concern and concentration. We do have pets and there is also heavy traffic in some areas, which I noted. Roy informed us that he would need to do additional deep cleaning(of course at an additional fee) and also removal of pet stains. This was an additional$180.00. He did ask if we had done anything ourselves or previously and I told him that we do regularly vacuum and that about a year ago, we had a different professional company come out and do a cleaning. Even though the Groupon said it covered 1750 sqft and eight rooms, somehow he still calculated additional charges and stairs, leaving us with a $395 bill. I wouldn't be complaining if our carpets actually looked good and cleaned, but they look the opposite of that and in fact, in most areas, look worse than before the cleaning he performed. After letting the carpets dry overnight both my wife and I started to notice brown spots all over our carpets. I text Roy and he said to let it dry longer and it is called browning and should be better in a couple of days, and if it wasn't better to contact him. A couple of days passed and it was no better, in fact worse. I again text Roy and this time he said that it would need "neutralizing" and that it would cost an additional $60 for the trip out. Why on earth should we have to pay more for a job that was left unfinished and incomplete to begin with? It is a total scam! Instead of fixing the problem, the "owner" Amir claims that they are refusing to do business with us because they feel as though we are threatening them and disrespectful. No Amir, we are telling you that we are going to leave an honest review of your company, and giving you the opportunity to provide real service and correct it! We are asking you for a resolution. That isn't a threat. We will not pay more for a job that was left unfinished and incomplete. We have asked to speak with the owner who is unwilling to help or correct this situation. If you really want your floors and carpets cleaned, use someone else or do it yourself, because if you use Doctor Carpet, you'll be having to do it anyway after, the only difference is you'll be out a few hundred dollars to this scam of a company."