Get matched with top drain pipe installers in Jackson, CA

"HORRENDOUS EXPERIENCE! They came out, stated my installed tankless system needing repiping didn’t have a recirculating pump built in & recommended I get one. They quoted $99/hour for labor & parts are separate. Stated there were no options for an external pump (not on market) & wanted me to purchase their system with one built in requiring to uninstall NEW system & install their system (thousands more) & stated it would require 2 men for 8 hours of work & appointment was booked. After researching, there are both universal recirculating pumps for tankless systems & the brand I had made an external pump specifically for the system I bought. When I told them this & that I would only need to have the system already in place properly pipped with external pump installed, they became hateful from that point on & demanded I had a non-working outlet next to system fixed before they would do any work (didn’t have this demand when I booked appointment with their system). I had already fixed the outlet but the lady who answers the phone repeatedly stated no work would be done until outlet fixed, even after I told her I heard her the first 5 times & would ensure it was done, she continued demanding every communication in a hateful tone, multiple times each communication. Was told I would get a new bid with their tankless system removed & labor hours adjusted, it took a week to get it & just 2 days before the appointment. I was shocked to see the bid was still high ($1300) since the system was already installed but only needed repiping & recirculating pump installed. I sent an email, I only requested to know how many hours they expected to need that day, she responded by telling me the appointment was cancelled & I should find another plumber. They cancelled 2 days before because I dare ask how many hours were needed on a $1300 estimate. Not only did they not know of universal recirculating pumps for tankless systems, or lied to sell me their system, but they wanted 11-12 hours of work (estimate not detailed so I estimated $100-200 for some parts) to repipe an already installed system & install a external pump. They are dishonest people & cancel if you inquire about the estimate which I believe was highly bloated. I will never use them again, buyer beware!!!"

"There Services were excellent. They kept in me in the loop. There was a glitch on the equipment on the first day of installation, but it was resolved on the next day. Now, I am feeling much cooler. I recommend this business for your cooling and heating needs. Thank you"

"We had a surprisingly difficult and frustrating end to our experience with Foundation Repair of California (FRoCA), despite a very pleasant beginning. Unfortunately, because of what we learned in the process, we advise others to be very wary of working with this company. We had hired FRoCA to do a foundation inspection when we purchased our new home in 2021, and their inspector and sales team were very easy to work with. When we decided to retrofit our home to be earthquake-resistant in 2022, we called FRoCA. They came, did a crawlspace assessment, sent our build plans and diagrams off to their engineering department for retrofitting, and pulled the permit. We paid a deposit on a 10K project and permit fees. The day before the retrofit was supposed to begin, FRoCA sent out their site manager for a final check before construction could begin. We moved our schedule around to accommodate, and they showed up three hours late. When the site manager arrived, they overlapped with a meeting we had moved to accommodate them. Upon finding this out, they were very curt and unprofessional, and we didn't realize until later in the day that they had left without letting us know a status update. Later that day, we got a call from FRoCA saying that the site manager had banned anyone from FRoCA from going into our crawlspace, and said that all the insulation needed to be removed before they could continue the project. At this point they'd said they could remove the insulation for an additional fee. When we expressed surprise at this, our sales rep told us that the site manager had actually broken out in hives from being in our space. This was a surprise to us, as we had 1) replaced the insulation based on FRoCA's recommendation when we moved into the house, 2) had not been told that the insulation needed to be removed and replaced after multiple site visits by FRoCA, and 3) had multiple plumbing/electric contractors in our crawlspace, and didn't want to expose anyone to a hazardous environment. We put the project on hold and called three separate companies that specialize in either crawl space inspection or foundation inspection to check on the status of our crawl space. All came, performed an analysis and inspection, and came back with a clean bill of health. After all this, we were ready to share the inspection reports with FRoCA, but before we could do so, our sales rep said that they couldn't do the retrofit work as promised anyway, as their chosen materials were incompatible with a section of the foundation. We were surprised by this, as FRoCA had done multiple designs and checks, had their engineering team review it, and then sent it to the city to get approval and pull a permit. We asked how engineering had missed it, and FRoCA essentially shrugged it off. At this point, months had passed from when we were first approved for the EBB grant, and time was running out for us to finish our project. We started looking for another contractor to help us out, and asked for our deposit to be refunded from FRoCA, which they initially didn't want to do and tried to convince us to keep them on retainer, citing the rising costs of materials. We refused and insisted on our deposit back. FRoCA said that they would refund our deposit, but that we would need to pay the permit cost. We paid them for the permit, but in order to transfer the permit the local government needed the plans that were drawn as well. FRoCA refused, stating that the fee was technically only for the permit. We were really unhappy with this arrangement, as they pulled a permit based on plans that wouldn't work, and submitted a permit release that, without plans, couldn't be released. This is extremely frustrating, as we paid $900+ for a permit that couldn't be used. We had to pay for another permit when we hired a new contractor to work on our retrofit. In the meantime, we found another independent contractor who made the process SO EASY. He proactively worked with EBB to help us get an extension. Within three weeks of us contacting him, he had a new permit pulled, plans designed, and one more week later, was bolting down our crawlspace. Seeing how easy GrandView Builders made this process really shone a light on FRoCA's inadequate business practices. Summary: FRoCA pulled out of our project 24 hours before it was due to start, citing reasons that were discredited by 3 independent companies. They then claimed that the project wasn't feasible because of an incompatibility between our home and their materials that they had missed during several site visits, after submitting plans and pulling permits. After we insisted on a refund of our deposit, they provided a permit release but not the plans necessary to the local government, without which we could not transfer the permit to the new contractor, costing us $900 for no discernible reason."

"They guys suck."