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"This was our second job with Outdoor Xcapes. 1st one in 2011 with Bret as our Salesman. Went fairly smoother with only a few glitches. This job consisted of a seat wall with small patio, step pads and artificial turf with Steve as our Salesman. Steve was very nice and eager to please during the bidding process. Very responsive to phone calls during the job. However, as the job progressed It was apparent that while it was important to Steve that the job was done correctly there was no give or take on money. At a Home Show an Outdoor Xscapes representative (not Steve) told us that repeat customers would get a discount. Steve would not honor that discount until it was to his advantage. There was a hole in their work schedule and they needed a job to fill it. At that point a discount was offered. The tree we wanted was 20% off, Steve would not give or share the shavings. Didn’t seem like there was any interest in building any relationship for return business or referrals. Crew did a great job including clean-up. Jesse, the foreman, was pleasant to work with. However, he was the only one who spoke English and stayed on the job for only a short time. Any communication had to be done by phone to Steve who would contact Jesse. It was a little cumbersome to communicate. We are very happy with the concrete seat wall and step pads. There were a few hiccups during the process, nothing major. The turf was not acceptable. It had discoloration, lines about every 10” and two visible seams. Megan was our contact for warranty issues. She was very responsive and easy to work with. I had to work directly with the representative for the turf which was Synthetic Grass. It took six weeks but the grass was replaced and installed by Outdoor Xscapes at no cost to us. Adam was in charge of the installation and worked with us to make it right. In hind sight my husband and I were too complacent in going with the same landscaping company. We assumed they would treat us right because we were a return customer. Because of this we didn’t get any other bids and when it became obvious that there was no loyalty to a return customer felt it was too late in the process to start over. It was a mistake. Outdoor Xcapes as a whole, is a good company and gets the job done quickly. Be sure to negotiate payment terms and dollars up front."

"I have an infloor cleaning system, Chlorinated pool, with fiber filters. I called the company that installed the pool three years ago. They told me that my pool was probably due for drain of old water, cleaned, and refilled. I called Sky Blue Pools(SBP), on a recommendation from a friend, they came by and confirmed pool needed to be serviced. They gave me a quote that was $650. less than the pool installation company wanted to charge me at their base price. I asked SBP (Joey) about my brine line around water line tiles. He said it was about the worst he has seen, and told me it would cost me $3.50 per lineal foot for them to erase it. Joey measured my perimeter and gave me a price, still $370 lower than my other quote, that didn't include line removal. The next day SBP (Joey and Christie, the owners) came by and set up to drain my pool, which took about 14 hrs to complete. We had a cold spell of rainy cold weather that delayed the cleaning a couple days. Joey, Christie, and some other workers showed up and removed the water line mark with a glass bead sprayer. (beautiful job see photos) then they carefully prepped and pressure cleaned the pool pebble tech sidewalls. I couldn't believe all the embedded grime they removed. SBP cleaned out my infloor drain, which was partially clogged with sand from three years of sand storms etc. They cleaned my pump 4 cannister filters and advised me that they were due for replacement, soon. Their price for the filters installed was $110. cheaper than the local pool supply company. SBP then refilled my pool. They came back three times to ensure that the pool chemicals were properly balanced in my pool (no added cost for chemicals or service) and that my pool pump was properly set to auto clean. Additionally, they told me that my pool pump was set to run way too long (8hrs. in winter- 12 hrs. in summer) and that it was not properly synced with the ozone water purifying system. (all of the settings and times were set by the original pool company). Everything is working much more efficiently with the new settings. SBP told me to call them if I had any questions or if I needed anything else done. Sky Blue Pools also cleans and does routine maintenance on pools. They don't charge you mileage or service call, I know they have accounts as far west of the valley as Tonopah, AZ. Sky Blue Pool Service, is a complete pool service company. The owners, (Joey and Jackie) are good people, and they give great personalized service. I highly recommend Sky Blue Pool Service."

"Nick and Bob did a great job. I bought a brand-new pump from Leslie's and the pump did not work turned out the pump was rebuilt, and a part was rusted out even though it was brand new. Nick went back got a new one and installed it. It turned out to be a long day but for these guys, but they were very helpful and did a great job. Would recommend them to any of my friends"

"Mike replaced the filter in my rental home and maintains our pool at our home.. Always on time and is well organized .. my pool is beautiful…."