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Arizona Foundation Solutions

3125 S 52ND ST
4.42(
55
)

Arizona Foundation Solutions

3125 S 52ND ST
4.42(
55
)
Customers say: Quality work
37 years of experience

The only ICRI Certified company in the state of Arizona! If your home has cracks in floors or walls, or has windows and doors out of alignment, call today for a comprehensive foundation inspection. Phoenix residents please call 6024701311. *Online quotes are unavailable and an initial consultation must take place in order to examine the extent of the foundation problem.* For more information on foundation solutions and blogs from Bob visit: http://www.foundationrepairsaz.com

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

Michael V on March 2022

The only ICRI Certified company in the state of Arizona! If your home has cracks in floors or walls, or has windows and doors out of alignment, call today for a comprehensive foundation inspection. Phoenix residents please call 6024701311. *Online quotes are unavailable and an initial consultation must take place in order to examine the extent of the foundation problem.* For more information on foundation solutions and blogs from Bob visit: http://www.foundationrepairsaz.com

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

Michael V on March 2022

Earthquake Retrofitting questions, answered by experts

An earthquake retrofit is essential for safety in an earthquake-prone area. Without proper retrofitting, your home is at risk of sliding off the foundation, shifting, or collapsing.

You may also require a retrofit if your home was built before 1980 when building codes began requiring reinforcing, bracing, and bolting for new construction. You may not be eligible for insurance to help pay for earthquake-related damages without a retrofit.

Grounding is a great first step to prevent electrical shock, but you can take it further with GFCI outlets and AFCIs (arc fault circuit interrupters). In particular, AFCIs help protect against the type of electrical arcs that cause fires, like if a mouse chews on a wire or your laptop starts overheating at the wall. These are required in some areas of your home.

First, you can expect the project to be loud. If you have pets, you might want to take them to a friend's house during the day so they are not disturbed by any of the loud noises. In addition, you’ll need to provide the retrofit team access to areas of the house that will need to be worked on, meaning you’ll need to relocate personal items, clear clutter, and make pathways for the crew. Once the project is complete, a local building inspector will conduct a final inspection to ensure that the retrofitting is up to code.

According to the Earthquake Country Alliance—a public and private alliance in California that works to improve earthquake and tsunami readiness—reports that unreinforced masonry, such as stone, bricks, and hollow clay tiles, is more susceptible to earthquake damage. The mortar between bricks isn’t as stable as other building materials and methods.

A home with proper earthquake retrofitting can sustain minimal damage in earthquakes of up to 7.0 magnitude, although risks are higher based on how close and deep the earthquake is. A home closer to the earthquake epicenter will sustain greater damage, especially if the earthquake is closer to the surface of the Earth, but retrofitting can help minimize the risk of injuries.

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The Marana, AZ homeowners’ guide to earthquake retrofitting services

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