Get matched with top carpet installation pros in Green Valley, AZ

"I've been using Carpet Police for years and I am always glad when I call them! When schedule the appointment, I talk to a friendly person who gives me options of days and times that are convenient for me. When the day arrives to clean, the guys call to confirm what time they are coming. They are happy to move furniture I need help with and they move it all back using styrofoam blocks so my floors look great and my house doesn't have furniture scattered everywhere. We have a dog and we doggy-sit frequently (= occasional potty accidents) and thanks to these guys I still happily sit on the carpet. My kitchen grout changed for the better after you guys were done last time. I'm pretty sure it was 2 shades lighter. I'll keep on calling you!"

"I am very happy with Tucson Carpet Express, fast, professional, reliable. I asked and they delivered, installing the carpet way before the promised date. Thanks Mark!"

"Please do your research regarding this company. My experience was certainly less than desirable."

"We hired John and his crew because of the reviews, but mostly because when he came to give an estimate he noted all the potential problems with an older house with one obvious long crack in the existing tile and he discussed in detail the type of prep work that would be needed. He also was positive about installing long board wood look tile, despite the potential problems of leveling and prep work in an older home. His estimate was clear and specific; he noted where there could be increases if the prep work turned out to be more substantial (it was). John and his crew arrived promptly each day, worked long days, meticulously cleaned up each day. They began by helping us move heavier furniture, and then started in, taping off rooms where the flooring wasn't being demolished. They cleaned up the rubble from the old floor each day, and tried to make the house as livable as possible during both the prep work and the actual installation. They were unfailingly cheerful and helpful--keeping the refrigerator functioning, reinstalling the washer/dryer and only removing it when they needed to do that area. The tiling was exemplary. These long tiles are difficult to install, and they ended up using a time consuming leveling system that resulted in perfect floors. They carefully chose the tiles from among the varied pattern so the same boards were not near each other. They tiled difficult stairs, and the transition from a front entry area to the new tile was well done. John tolerated my inability to choose a grout color, only gently suggesting what he thought were good choices. The grout turned out to be a perfect choice; John also installed caulk in certain areas to give the tile the ability to flex, and where there were transitions in foundation. A small part of the project was the tiling of a raised hearth, which turned out as perfectly as the floor. The floor itself is absolutely gorgeous and worth the month of time it took. I appreciate the fact that John and crew didn't try to rush to finish, taking extra time at the end to make sure everything was finished in the best way possible."

"They were recommended by the plumber that found a leak in the toilet. They came out and removed the wet drywall and flooring and left 4 fans for 4 days. When they left a large hole in the floor remained along with the open sewer line. They said they would send a person out in a couple of days to go over the flooring. They didn't. I called to get the whole in my floor plunged up. It had been open for a week. They came and fixed it but left the sewer line open. It was open for two weeks with a bad smell and the fumes made us sick. I called the plumber out to see what the smell was. He said your sewer line is open and plugged it up. A total of 5 people came out and did nothing from Dry Star. Even the plumber called them to complain. To replace the floor and drywall took 2 and a half months. We used insurance on this and I had to keep telling them the insurance wasn't getting the information they said they sent. When I send a copy it was approved shortly after waiting for 3 weeks. Meanwhile they wouldn't move forward even after I said you left the sewer line open for 2 weeks making us sick. They didn't follow up and refused to do anything until I paid them. I never got an amount from to pay for about 6 weeks. I told them I received approval from insurance and let's get going. I could have sooner if they had told me an amount. After the work was finally completed. I said how are you going to compensate me for the delays and screw ups. They said they would deduct the bill for one hour of time from the plumber, I had sent a copy. I said you did nothing to speed this up and you should offer something to compensate for making us sick from the sewer gas. They refused. 10 weeks without a bathroom and allowing us to have dangerous sewer gas for over 2 weeks. Don't use this company they aren't interested in the customer even when they screw up."