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Recent Locksmith Reviews in Pearcy

  • Village Smithy
    It was an emergency call. I had just moved out a trespasser and had to change the locks. He came within 15 minutes of my call. His name was John. He was friendly and courteous. He pulled up in his white van and within 30 minutes he was done and I handed him the check. The location for service was my townhouse at 9 Reddina Lane, HSV, ARHe was awesome. Also, he told me his fees over the phone before I asked him to come. Just so there would not be any surprise. He was right on: $45 for service call and $10 for each lock and $2 for each key plus tax.This is affordabl
    David H.
    I made the appointment a week before and got the pricing. I asked for an 8:00am appointment. He said he didn't think they would start that early, so I scheduled the appointment at 9:00am. I called back a few days later and asked if I could change to 8:00am, the representative didn't know how to change appointment times. On March 19th around noon a message was left that the worker would be there in half an hour to install the locks. My neighbor told me the person was there at 12:45pm on the 19th. I called the company again and told them they had the wrong day and time. They apologized and said they would fix it and be there the next morning. At 9:30am nobody was there. I called the company again and spoke to the same person I spoke with the day before. He said he would call the service person and the service person never got back to me. I called again at 1:00pm and spoke with the director of marketing in Louisiana, and he said he would investigate. Nobody ever got back to me. I have since tried to call several different people including the CEO and the owner of the franchise. Nobody has ever followed up
    Sharon R. G.

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locksmiths in Pearcy

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