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If your door handle turns without opening, the most likely culprit is a loose or stripped spindle. This part connects the handles to the latch mechanism, and when it’s not properly engaged, turning the handle does nothing. Other issues might include a broken latch, loose screws, or even something small blocking an inner mechanism. In any case, it’s usually a matter of tightening, adjusting, or replacing a worn-out part inside the handle assembly—or calling in a professional to do it for you.

Yes, most pros encourage you to change your locks when you move into a new home. While the previous owner may hand you their keys, you have no way of knowing whether other copies exist elsewhere. Changing your locks as soon as you move in is a great way to ensure that you can enjoy new, fully functioning locks that will work with your unique key or code.

Smart door locks are safe to use and are usually considered safer than traditional locks with keys. While all electronic devices can be hacked, that doesn’t happen nearly as frequently in real life as people may think. You can also invest in multiple locks of different types for enhanced security so you don’t rely solely on one smart lock.

Rekeying a lock changes the internal mechanism so that a new key works, while replacing a lock involves swapping out the entire hardware. Rekeying is a good, cost-effective option when you want to ensure old keys no longer work, such as after moving into a new home or losing a key. It's also ideal if you want to keep your existing lock hardware. You should opt to replace the locks entirely if you want to upgrade to a more secure or different style of lock, if the current lock is old or damaged, after a break-in, or if too many copies of the old key exist.