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Recent Pool Cleaning Reviews in Raleigh

  • Poolside, Inc
    5.0
    I went to Poolside and worked with mainly Renee and she told me that the water test I had gotten didn't look right for the chemicals I was told to use and asked if I had anymore of the water. I didn't but went straight home and got more. Once they tested the water they told me that chemical amounts I was told to use was incorrect and they told me the amounts to use and also another chemical I would need. I know have my chemical levels good and we are able to enjoy the hot tub. The 3 ladies here are awesome to work with and want to help you. They take a lot of pride in helping you. I would recommend them to everyone. Poolside is kind of hidden on North Pointe Dr but is located beside McDonalds in the little strip mall
    Bobby W.
  • Spa & Pool Outlet
    5.0
    Just put a deposit down on a new Artesian spa. Mark and Onya we’re so easy to deal with and very professional. They were very knowledgeable and answered all our questions and concerns. They were not pushy at all and I was very satisfied with the final price for our spa! I feel very confident they will provide excellent customer service after the sale as well! Would highly recommend them for spa purchase or service
    Beth S.
  • The Aqua Squad
    5.0
    Thanks to the whole team at Aqua squad, you have all been patient and have made what could have been an extremely stressful undertaking completely pain-free. Your professionalism and commitment to customer service are very evident.
    Rebecca K.
  • Rising Sun Pools & Spas
    1.0
    We bought an above ground salt pool in 1/2021. We signed an Installation questionnaire which did not say we needed to mount the salt box. Never during the purchase was this mount mentioned, was not mentioned during the review of the purchase, and when we were getting ready for installation, we were only told to get an underground electrical set up near the pool (which we did). Rising Sun installed the salt box on the ground without any mention of it. When we went to turn on our pool in 4/2022, the pool was not working. The team came to look and said it should not have been installed on the ground, and when we opened the box, it was filled with water. After the team left, we noticed our electrical box post was now broken as well. A manager would not address the broken electrical unit other than saying, "it was not mentioned in the teams report that they broke it.". Regarding the installation of the salt box on the ground, they pointed to small verbiage in the contract that said it would need to be mounted, but this was not pointed out or mentioned during the entire process. It seems unreasonable that no other guidance was given and should have been caught by the consumer from a document in January and installed in May. It has been a very frustrating experience for us. This is my first time ever complaining about a company on a review so hopefully this shows I do not make this post lightly
    Thomas M.
  • The Aqua Squad
    5.0
    I must compliment them on the job. First, they were the only company that even bothered to call me back, and I called several. Second, they showed up as scheduled for the first visit. Assessed the issue, corrected a portion with the proviso that they would obtain a new pump for replacement. Third, scheduled the second visit, again, showed up as scheduled and completed the work. And finally, the invoice was below, quite a bit below frankly to what I had prepared for. I hope I won't need their services any time soon, but they will be the only company that I will engage in the future and you can be assured that I will recommend Aqua Squad to any of my friends
    Nigel Z.
  • Anthony & Sylvan Pools
    5.0
    We are thrilled we selected Anthony & Sylvan for our pool project. Our project manager, Sam, was aces! Personable, detail oriented, always kept us up to date, and was here 1-2 times a day every work day. Coming from a new home building background, we are familiar with the construction process. There are always questions and whenever we had one, Sam was always available. Couldn't be happier
    Michelle Z.
  • Anthony & Sylvan Pools
    5.0
    Overall we very happy with our pool installation with Anthony and Sylvan Pools. Customer service is outstanding. We had no hidden price changes. Someone will always answer the phone or return calls right away. We had some small glitches that I was able to deal with. Subcontractors do not work for the pool company directly so they need to be supervised. Like I said the company reps always answer and are very receptive to customer complaints. Digging is one phase of pool construction that can result in extra costs. The excavator dug into a french flood drain that we thought was outside the dig. You have to negotiate the extra cost to fix unforeseen problems with your excavator. Our excavator could have demanded an obscene price as we would have been hostage. He fixed the problem at a very fair price. Also boulders too big to lift with the backhoe have to be broken up with a special jackhammer that is attached to the backhoe, and this can run several thousand dollars depending on boulder size and time . I was able to rent a jackhammer to break rocks myself and saved quite a bit of money. If you are doing a pool in the triangle area and use Anthony and Sylvan have them bring you for a visit, I'd be glad to show it off
    Gail t.
  • Anthony & Sylvan Pools
    5.0
    work went very well. We had some normal settling of the decking around the pool and contacted our project manager from Anthony & Sylvan. Without hesitation they contacted us immediately and coordinated the efforts to have someone back at the house to repair the decking. Very pleased with the quick response and work completed
    David P.
  • Anthony & Sylvan Pools
    5.0
    To say the end product and the overall service was excellent would be an understatement. The sales process was easy but the outstanding part of our experience was with the actual build and follow up items after construction. The quality and workmanship was first class. The experience provided by our project manager, Mike Exum, was some of the best customer service I've ever encountered. Will always be an advocate for A&S Pools
    Mike B.
  • Signature Aquatics
    5.0
    One of our better contractor experiences. Mike truly could not have been better to work with. I checked 5 of his references beforehand and worried that they had all been bribed to give such glowing reviews but they were right! He showed up for every appointment right on time, was extremely informative and patient bringing samples and explaining options. This is the first construction project (of many) where we left town for the duration of the job; no regrets. Mike sent pictures throughout the process and called regularly with progress reports. Unfortunately, there was one critical oversight during the construction which, when discussed with Mike, he acknowledged was his misunderstanding and proceeded to spend a substantial amount of time, energy, and labor to make it right, never a grumble. The results were as good as we had hoped, perhaps better. Can't recommend Mike enough
    CS H.

Last update on August 3, 2022

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pool service companies in Raleigh

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Featured Rating:
4.3

Pool cleaning companies in Raleigh are rated 4.3 out of 5 based on 1,445 reviews of the 16 featured Raleigh pros

The Angi rating for Pool cleaning companies in Raleigh is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Pool cleaning companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.