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Recent Screen Repair Reviews in Louisville

  • Vector Security - Plymouth Meeting
    1.0
    I hate to give this company a bad review based on their security performance, but this review is based solely on their customer service. Let me take you back 3 years...I mentioned to a Vector Security rep that I was interested in having a security system installed in my new construction home. I was still in the "shopping around" phase, so I was utterly SHOCKED when I went to check on the process of the construction and saw that a Vector security system was already installed and a contract was issued. I was NOT happy about this. I couldn't believe that the rep went behind my back and told the builder that I was moving forward with the install... this was NOT the case. Things got very ugly after this. So much so that the builder agreed to pay for the services since he was ultimately the one that gave the green light to the sales rep. I thought that was settled -- until I started receiving bills for other properties in the neighborhood -- all in my name!!! Apparently, the rep and the builder started working together on all of his new construction properties, but as far as Vector's billing team was concerned, the bills were coming to me. This was a hot mess for a while. A lawyer was even involved at one point...it was ridiculous. Eventually though, I thought everything was taken care of. Now, 3 years later, the agreement between the builder and Vector has ended, and I am "scheduled to take over payment." I did sign a contract 3 years ago stating this fact, but I only signed the contract because it was the only way they were letting close on my house! The whole thing was super stressful and the builder was already so far behind schedule that I felt as if I didn't have another option. I figured, well, they don't have my name spelled correctly on their documents (their billing department is a mess), and they don't have my banking information... Two years ago, I moved out of the country. I no longer have access to my US phone number, and I only get my mail every so often. Apparently, Vector Security was trying to get a hold of me to see if I wanted to continue services, and after they couldn't reach me, they assumed that was a yes. After several months, I was finally able to fly back to the States to explain the situation and ask for the bill to be waived. I wasn't hard-pressed to reach out to them before then because I figured they would understand the situation... not to mention, I also figured that they didn't have my banking information, and quite frankly, they still had my name spelled incorrectly on their billing documents (3+ years later). After speaking with a supervisor, she pretty much did not care. There was no human to human understanding about this. I was tricked into having these services in the first place, and now, I'm being required to pay for the months that they provided service before I could fly to the USA to cancel. There is no sympathy. No understanding.. My case is unique, so you think they'd be willing to waive the expense...especially given the shadiness of everything that I initially experience with their company. But, nope.. It's disappointing to say the least and I don't recommend their service to anyone. Now, reading through other people's reviews, I see that this seems to be their thing
    Alison H.
  • We Can Do LLC
    5.0
    David was extremely easy to work with. He returned my calls promptly. Estimate to completion of job was about two weeks. It was a relief to have someone call us back in a timely manner and complete the work. We are very pleased with the work he did for us. He is very honest and up front about cost and materials needed. He even took it upon himself to fix our slamming storm door on his way out. We've already requested him to repair a small crack in one of our exterior columns on the front porch. We will definitely use him again! Could not be happier
    M B.
  • Home Run Improvement
    5.0
    We were very impressed with our service. Pat McIntyre oversaw our job and kept us informed at each step along the way via text as to when to expect the materials and the workers. When additional items were found that needed replacements, Pat handled them quickly with proper claims to our insurance company. There were separate crews for the roofing, the siding, the gutters and the electrical. Each and every man that came on our property behaved in a polite and professional manner. We are more than happy to recommend Home Run Improvement
    GREG M.
  • Home Run Improvement
    5.0
    When making a decision to have home improvements performed at my home it was important to me to work with a contractor and company who understood my specific needs and had a very good reputation from the local area. A good friend of mine referred me to call Kevin McIntyre with Home Run Improvement. I did and WOW was I impressed with their work. They did an outstanding job installing a new roof, gutters and gutter guards, siding, and aluminum trim around windows doors and garage. Now I can't stop talking about Home Run Improvement. They went beyond all my expectations and delivered the best-looking craftsmanship work that I have ever seen at a very reasonable price. They did their work in a timely manner were very professional and were always on time and available to answer my questions. I highly recommend them to all my family friends and neighbors
    Robert B.
  • Home Run Improvement
    5.0
    I found Home Run Improvement to be exceptional. The owner, Kevin McIntyre, came to my house on a Saturday to provide an estimate because I was unavailable during the week. He answered all my questions and was able to start work very quickly. The price he quoted me was much less than what my insurance company had estimated. He worked very well with both my insurance company and my mortgage company to provide them will all the documentation they needed. His workers were punctual, professional and courteous. They cleaned up every day and at the end of the project went over my entire property with a metal detector to find any nails, etc, not apparent to the naked eye. I would use this company again and will recommend them to anyone needing home repair; in fact, I've already referred them to one friend who was also very satisfied
    Bryan U.
  • Home Run Improvement
    5.0
    Home Run improvement really did an excellent job of transforming our vision into reality. Our old deck was not safe with stairs that were hazardous and a huge amount of wasted space underneath that was weeds and uneven rocks and created a sturdy deck and a screened in porch which is a joy to spend time in. Home Run was constantly in touch with us and kept us informed every step of the way. After removing the dangerous stairs, They completed a restructure of the upper deck and built a new landing with stairs descending to the yard. Then they poured a 19X15 foot concrete porch area below the deck. Once the concrete was set, construction of the aluminum screened in porch section was completed which encompasses a majority of the area underneath the deck. Adding some lattice around the lower portion of the screened in area really added some extra character at a low cost. The Home Run Improvement team never tried to sell us on additional upgrades or items we did not need, but did discuss possible options to assist us in creating a great space. We now have a great space our family will enjoy for years to come
    Tim M.
  • D.C. Brock Exterior Cleaning
    5.0
    It went perfectly. We bought an older house in the Highlands and the screens were a mess (we closed on the house without noticing that all of the screens were bad). I called Angie and she and Chris came to the house exactly when they said they would, fixed one of the screens in place and took the rest back to their shop. They returned the next day and installed all of them, even cleaning out the window side channels where there were remnants of hornet nests. The price was very reasonable and the screens look great. We can now open the windows and let in the warm spring air. Chris and Maggie are delightful humans, honest and professional. I highly recommend them
    Bridget W.
  • D.C. Brock Exterior Cleaning
    5.0
    Brock was punctual, friendly, and professional. He provided a fair quote and was able to get started right away. The new screens look great and we're already enjoying the fall weather with our windows open, bug free.
    Chad T.
  • D.C. Brock Exterior Cleaning
    5.0
    They worked around my unusual schedule. They did a very professional job and gave me the sale price even though I only had 2 windows repaired.l Very happy, would use again.
    Alison S.
  • D.C. Brock Exterior Cleaning
    5.0
    We could not have asked for any better work nor nicer people to do it. They kept in contact with us regarding scheduling and pointed out some screen problems and made repairs on the spot. I would recommend DC Brock to any of my friends and neighbors.
    Pat M.
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Angi Ratings

Featured Rating:
4.3

Screen repair companies in Louisville are rated 4.32 out of 5 based on 3,610 reviews of the 15 featured Louisville pros

The Angi rating is an overall rating based on verified reviews and feedback from our community of homeowners.