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Recent Home Automation Reviews in Las Vegas

• Innovative Home Systems

  5.0

  I contacted several potential contractors before selecting Innovative Home Systems for this work. I choose them because Jeff was knowledgeable, professional, and responsive. He patiently worked with me to help refine the project as I had questions. I made a few changes along the way. I decided not to wire one room because the placement of the walls would have required too many holes be cut. Jeff took the cost of that part of the project off the invoice before he sent it at the end of the project. I also added a couple power outlets and a couple additional network cables. Jeff and his team took care of these as well. Jeff supervised his subcontractors carefully with a good eye for detail. There were two cases where he caught a problem that honestly probably wouldn't have caused any issues. In the first case, he realized that the subcontractor had pulled RG-59 instead of RG-6 to one TV location. In the other, he noticed a possible kink in a Cat-6 network cable. In both cases, he had the cables re-pulled just in case. At the end of the job, all cables were cleanly bundled and tied down. Each cable was labeled. And each cable had been tested end-to-end. The contractors cleaned up at the end of every day. I will definitely call Jeff for any future project networking, security, A/V, or similar projectshow more

  Jennifer H.
• Elite A/V LLC

  5.0

  AMAZING RESPONSE AND SERVICE!!! I called Elite A/V and owner Jeremy answered at 6:30p Friday evening July 3rd on a holiday weekend and their tech Dillon was here by 8:45p! Wow! Since installation three years ago (by Best Buy) we've had an intermittent issue with our audio dropping out from our TV/Cable/Receiver system. It was like there was some sort of secret mystery remote control button combination that would totally shut down the audio but we still had picture. As equally confusing was there was no apparent or consistent fix that restarted the audio. I've spent at least a dozen hours plugging, unplugging, wading through menus etc plus Cox / LG tech support to no avail. I've worked in film and television my entire life so it's not like I'm a neophyte. The tech, Dillon was polite, professional and apparently very knowledgeable as he had our audio up within 10-15 minutes. What he found was that during the original setup the installer had assigned conflicting input/outputs to the same HDMI port and instead of just looking for an HDMI signal from the cable box, it was also looking for an optical audio signal from the coaxial cable at the same time. This created a conflict in the port and was causing our problem. That may not be a 100% accurate description but it's as close as I can remember. Since I thought this was likely some sort of remote controller issue, I had asked them to bring out a universal remote system. However, once I explained to Dillon how we use our system, he said there was really no need to spend money on an expensive fancy remote for our basic use and needs. What a hero! The repair cost was more than reasonable and Dillon left with a handsome gratuity for his honesty and great attitude! I'll be calling these guys back next week for some home automation needs and I highly recommend this vendor to anyoneshow more

  Robert S.
• Elite A/V LLC

  5.0

  I have used Elite A/V several times and keep returning to them for my home Internet and media needs. FIrst I had a robust home wireless network installed with modem, router, and WAPs. I ended up with a 5g and 2g personal and guest network. They were thorough in testing signal strength and selecting WAP placement. Carmine always line items the estimate in great detail and reviews with you so you can understand what it is and decide if wanted. I appreciated hearing options and pricing so I could make choices. They have subsequently talked me through a couple resets when Cox or the router hiccups and they are always gracious with my subsequent tech support inquiries. The wireless upgrade work was about $2700 I then hired them to wall mount a 75 in tv which I ended up purchasing through them as the price was equal to anything I could find online or through a store sale. It was so much easier having them bring it and unpack and just take care of it all. After discussing sound options, we purchased the Sonos system - soundbar for tv and subwoofer. I could not be more pleased with their professionalism and expertise. It all looks great, wires all hidden..Apple tv hidden behind. I then extended the Sonos system with controllers connected to existing hard wired system. We reviewed options togethers and decided to connect to existing built in speaker system as the sound was good. Now I have audio streaming throughout the home segmented by room and cintrolled from mobile devices. The price for the tv, Sonos bar, subwoofer install was about install about $3800. I do not recall the cost of the Sonos controllers for the rest of the home. Carmine genuinely listens to you and offers options in various price ranges so that the customer can make an informed choice. Nestor, one of the techs, is very knowledgeable and helpful and I learn from him so I can trouble shoot. On the few occassions when the router has hiccupped, they responded quickly and talked me through the reset. I would say that network reliability is about 99% but I plan to purchase a device to monitor network and reset as needed. I have subsequently turned to them to mount my updated Apple tv to the flatscreen and to wall mount a new tv. I plan to continue using them for future home networking options (e.g., thermostats and lightsshow more

  patricia i.
• Elite A/V LLC

  5.0

  Dylan did it quickly and cleaned up any mess that was made. he knew what he was doing which was reassuring.

  Craig V.
• Elite A/V LLC

  5.0

  Fabulous service, great personnel. Arrived promptly, did the work in a professional manner. Spent a great deal of time teaching me how to operate all my new equipment. Also very responsive to all my phone calls when I needed assistance. Pricing very competitive. Would not hesitate to recommend this company for anyone's audio/visual and security needsshow more

  Lynda F.
• In The Sky

  5.0

  They spent about 13 hrs doing the cameras and the wiring the first day, then they came back to finish up a couple of the cameras and show me how to hook it up to my phone. They also went through each camera to make sure I liked the angle it chose.

  Troy K.
• Elite A/V LLC

  5.0

  They communicated very well throughout the scheduling process, arrived on time. They were very knowledgeable and professional. They worked quickly and were careful and clean.

  DAR D.
• Elite A/V LLC

  5.0

  Very very pleased, Jeremy is very knowledgeable and they know their product well. ?Also, his crew was really nice every time when they came out to install their equipment. ?This company is completely professional, responsive, and attentive. ?I was so pleased that when they finished their job everyone cleaned up, and did not leave a messshow more

  Gina A.
• Innovative Home Systems

  5.0

  Everything went very well. Jeff came out and provided a very fair quote. The installers were very professional and prompt. Everything went in with minimal fuss. When I did notice a couple of things that were not exactly as I had wanted, or how I thought they should have been, Jeff was very quick to ensure one of the installers was back out in a timely fashion to address the issues, both of which were very minor. I would deffintly recommend them to a friend, and plan on using them again for future projectsshow more

  Matthew M.
• Insight Security Solutions

  5.0

  Exceptionally well. We shopped 5 different vendors before selecting this company. We went with them because they were professional, punctual and most importantly, affordable. The day of the installation, the tech showed up 10 mins early (that never happens!) and was quick and efficient in completing the installation and setup of the system. He walked us through all the options and settings on the alarm and knowledgeably answered all our questions. We haven't had any issues with the system since it was installed. We would highly recommend this company to anyoneshow more

  Michael J.