Get matched with top carpet cleaners in Columbus, OH

"I hired Pristine clean services LLC to perform a move out cleaning and carpet steaming on a rental property. They were able to accommodate me on a very short notice. The owner did a house walk through and we detailed out the items to be cleaned ahead of time and then when the cleaning was completed we did another walk through and they touched up any item I requested. I was extremely impressed with the quality as were my realitor and new renter. The house was immaculate when they left, and no hidden fees or up charges, very transparent from the beginning. Steam cleaned all carpeted areas with focus on removing pet hair/stains, I was happy with the result and they were prompt with the service. As with all carpet cleaning the carpet was wet after longer than the 8 hours expected but this is normal in my opinion and I used fans to accelerate the drying process. I have already recommended this company to many of my friends and family."

"It went very good excellent job great work will offer to anyone that needs carpet cleaning amazing"

"I reached out on Wednesday to book standard cleaning service for Friday, April 25 at 9am. I spoke with someone on Thursday morning to confirm. I was told that I would get an email confirmation with the booking info and paperwork. Not long after booking, I contacted them back to change the time to 2pm on Friday, April 25 and let them know that I had not received the email confirmation from the first time I called. I spoke with Mark. He confirmed my email again and said it would be on the way. He also confirmed that my appointment had been changed to 2pm. I called back twice regarding not receiving the email and confirmed my appointment time since I had not received anything. On Friday, April 25 in the morning, I still had not received anything and called again. I spoke with Nicole. The AI system and Nicole stated that my appointment was listed as 1pm. After a high level of frustration at this point I explained to her the entire situation and confirmed 2pm once again. My email address was still incorrect and she stated that she would change it and confirm my appointment for 2pm that day. I finally received the paperwork around 11am and signed it. At 2:15pm on Friday, April 25 I called back as I had not heard from anyone or seen anyone at my home for the service. I was told by Nicole that the person assigned was not available at 2pm. My question, why didn't anyone call me earlier to tell me so. Why was it 2:15pm and no one had called me to tell me that my work would not be done? Why was I booked on Thursday for 2pm if no one was available? The level of service at this company is deplorable!! They rely on AI and even the representatives in the office can't get a simple scheduling task completed. I wasted an entire day as I could have booked someone else that was actually available. A manager called me back (I don't remember his name) and asked if someone could come at 4pm or the next day. He said he would SEE if someone could come at that time, which means he was not sure if he would have anyone. After all of this I don't have any trust in the company that they would do the job that I needed them to do. I canceled immediately!!!!"

"They always arrive in time. They are friendly and do a great job. My house smells great and is so clean. I have recommended and friends have used them and love using them."

"Amazing was friendly knew what he was doing and was very professional would highly recommend"