I had some issues with getting Cecelia to respond to my email requesting her assistance. Then I had problems with her providing me with her estimate. Once those issues were resolved, we were able to set a date for her to start working. The entire process took almost two months -- her review of work requested was done on April 28, and the final day of her work was June 22. Most of the work occurred in one day in early June -- that's when she and her assistant did the installations of the light fixtures, ceiling fan, smoke detectors, closet installation, closet door replacements. Also fixed outside motion detector lighting problems, hole in soffit, and triming of lilac bush; however, was unable to figure out successful addition of second door bell downstairs and forgot to do hanging of hose holder. Cleaned gutter out where leak occurred, explained issue about gutter install errors - promised to return with estimate for rehanging gutter (never returned to do that). After reviewing problem of closing of attic pull-down step, promised to return with appropriate supplies to handle that repair (as well as to complete door bell install and hose hanger install). After some delay in responding to my emails asking when the additional projects would be completed, she returned and again worked diligently at the doorbell install - but was unable to determine why new doorbell was not working properly. Worked on pull-down steps and explained why her fix would cause hinge to work properly. Forgot about hanging hose holder (it was pouring rain that day); when reminded, she said that she would return another day and put up the holder. As of today (July 31, 2010) she has not returned. Also - pulldown steps to attic still do not work properly (hinge apparatus still not working properly). All other work she accomplished was done quickly, with good results. She and her assistant cleaned up the work area, and left things as neat as when they first arrived. I would use Cecelia again -- for installing new equipment, plumbing and electrical work, etc. However, for more complicated repairs (e.g., attic steps etc) I would not have her do the work. She is very good for most things. The major issue with her was the scheduling of the work, and responding to emails. She is very pleasant to work with, and is quite upfront and honest about the work estimates.