There was no question as to who to approach for a partial kitchen renovation -- Nicely Done Kitchens and Baths has excellent reviews on Angie's List and it is a local business in place for 15 years. Clearly, they are doing something right. We did not seek estimates from any other companies, hence the reason for the N/A rating on the price. We are certain, however, that the cost of the work was perfectly in line with other companies. Working with Melissa as our designer we quickly selected the countertop design that best fit our needs. We have beautiful cherry wood cabinets and a gray tile floor and sought a quartz (maintenance free) design that would bring out both colors. Melissa presented us with a quartz pattern that perfectly enhanced the floor and cabinets. In short order we had selected our backsplashes as well. Moreover, Melissa stayed on top of the work throughout the process. Olivia served as our project coordinator and once we had selected our counters, backsplash tiles, a new sink, and the hardware she was able to schedule the work. It took no time at all -- Olivia scheduled three days for the demolition and installation approximately 10 business days after we signed the contract. Everything about the job was outstanding. Juan and his crew quickly removed the old counters and backsplashes and installed the new counters. Leo and Carlos did the tile work. Excellent work all around. There were some glitches along the way and this is what makes Nicely Done Kitchens and their fabricators/installers so wonderful. One curved portion of a main counter was not cut well and was quite lopsided. After close examination the fabricator agreed that the piece would have to be swapped out for a completely new piece -- at no small cost to the company. It was a costly and difficult decision for which the company had to eat the price of the new piece. BRAVO!! Nicely Done Kitchens and their fabricators and installers work very hard to ensure their clients are completely satisfied with the design and the work! It was difficult for us to ask for the correction as we were fully aware the request was not an inexpensive fix, but everyone agreed that the issue could only be resolved with a new counter section. Such attention to detail and the pride Leo takes in his work as a fabricator and installer is evident throughout. The tile work went smoothly and Leo and Carlos did a magnificent job. When planning such a large renovation be prepared for some delays and be sure to budget funds for additional costs that may occur due to choices you make as the client. We initially had some ideas for our backsplashes that did not meet our expectations. Carlos was able to quickly remove the tiles and suggested the appropriate changes, but our error in judgment required the purchase of additional tiles. We gladly ate the additional cost. Also, previous work on the floor of our kitchen required some creativity with respect to tiles to be installed beneath the main counter where we have several stools. Leo understood what was needed and quickly introduced a solution. Unfortunately, ordering the additional tiles caused a delay in the work and with a holiday approaching work had to cease for a week -- no fault of Nicely Done Kitchens. Olivia quickly adjusted the schedule and all of the work was completed as per the new schedule. Throughout the process, Melissa and Olivia visited our home on multiple occasions to ensure we were satisfied with the progress of the installation, to answer questions, and to see us through the process. The work crews could not have been more professional or more pleasant. Everyone who entered our home was courteous, friendly, and helpful. Would we recommend Nicely Done Kitchens? The answer is an emphatic, "YES!" In fact, we've already told Melissa that we have a bathroom that requires an upgrade. Nicely Done Kitchens will be our "go to" company for the job. And, as we did for our kitchen, we won't bother soliciting bids from other companies for Nicely Done Kitchens offers peace of mind that the work will be done efficiently, professional, and the finished product will look great!