Nearby Garbage Removal in Ashburn

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Reviews of Garbage Removal Near You

ElJay Services LLC
5.0
I used El Jay to move my family from a townhouse to a SFH and loved their work! Super fast, efficient and polite. I then referred them to my job and we use them all the time for hauling, trash removal and more. They are amazing! Nice young men who work HARD. Super professional and their services are affordable. I HIGHY RECOMMEND them to anyone seeking services. 10/10!
- Lauren P....
MCLEAN TRASH SERVICE
2.0
We've used them for 17 years. They are low priced and used to have good service. Although I don't think I've ever been able to speak to someone unless I run out to the garbage truck as it comes by. The past few years has seen their service deteriorate. They now put all our recycling into the garbage truck. This has been going on for over six months. We take our recycling to the county ourselves now. They said it was because of a broken garbage truck but after so long, I can only assume that they don't have enough trucks to do recycling. The owner of the company is very rude. They miss pick ups completely from time to time and one time and I called to complain. When they came by, I was outside. He told me that they missed my garbage because I didn't get it out early enough. I told him (truthfully) that I had put it out the night before. He called me a liar. He is not the type of guy who deserves anybody's business. Unfortunately, for those who are not in HOAs and not with Fairfax County's service, there is very little choice with garbage pick up.
- Lina C....
Titus Trash Service Inc
5.0
I love these folks. They do a great job with their trash service. The office folks are nice to deal with. My assistant and I both use them at our personal homes. I'm a REALTOR and refer them to my clients too.
- Todd S....
MCLEAN TRASH SERVICE
1.0
We have used McLean Trash Service for over 20 years for two different residences where we have lived. McLean Trash is by far cheaper than all the other companies, but, as they say, you get what you pay for. I have stuck by this small company in the past even though I know that they will miss pickups (but usually would take everything by the next scheduled service day, and never later than one week) and that they will not return phone calls. But, since they have not made a regularly scheduled pickup since December 17, 2020, and it is now January 8, 2021, meaning they have missed SIX trash day pickups and THREE recycling pickups, and trash and recycling are overflowing at my curb (it was just the holidays, when people have MORE trash and recycling than usual), I believe I am finally going to give up on saving money and find another company. I called in a complaint today to Fairfax County's permitted solid waste divisions, but not until I had called McLean Trash (knowing they wouldn't return my call). The answering machine for McLean trash says their truck has broken down and they are working to resume service as soon as possible. Not acceptable. I have met the owner before when he was picking up trash one day (he usually has employees do it), and, basically, I think it is time for him to shut down his business because he is not able to run it effectively anymore. I knew they were a small company, but now I have found out they only have ONE truck, and when it has broken down, they have no alternative. So, they are not providing the service they agreed to provide. Also, when I called Fairfax County to complain, the person I spoke to said that she had been taking calls only during someone else's lunch hour and that she had received three calls about McLean Trash during that 45 minutes or so.
- Jennifer R....
Republic Services
5.0
Very professional, they work with you in regards to scheduling and pricing. and they will take care of the trash disposal. they discuss every detail from delivery to pick up.
- Cynthia W....
All Plumbing Inc
5.0
Very pleased with timing and completion of work. Robert gave me a price; I told him to do the work and job was completed in approx an hour.
- Harry C....
Waste Management
5.0
THEY ARE PRETTY DEPENDABLE. IF THEY MISS YOU, AND YOU CALL THEY WILL COME BACK OUT. THEY ARE GOOD ABOUT REPLACING THE CANS. THEY WILL HELP ME TO DRAG THE CAN OUT.
- Dottie B....
Reliable Hauling & General Services
5.0
We were moving into our new home and the old owner thought the local garbage company would pick up a driveway full of boxes and garbage. We needed the stuff hauled away in order for our moving vans to access the driveway. Kyle was very responsive. He came out within a day and removed every last piece. Was a pleasure to work with.
- Fred D....
AAA Recycling & Trash Removal
1.0
The performance of this company, now Republic services has steadily deteriorated. They sloppy, they fail to address problems when told about them, and promised services may or may not be performed.
- Brian G....
American Disposal Services
1.0
Lousy customer service, they just don't care, many missed pickups for no reason, called them several times and speaking with several representatives, customer service simply don't care... you will regret signing up with them.......
- Joe A....
American Disposal Services
3.0
We switched to ADS in January of 2010 when our old company stopped servicing our area. For the first 4-5 months the service was fine. No problems and a reasonable price. However, starting in May, garbage and recycling collection have both been spotty. Garbage was supposed to be picked up 2 times a week. However, ADS only showed up about half the time on the Friday pick up, and also missed our Tuesday pick up a few times. There were a couple occasions when we went over a week without garbage collection. The weekly recycling pick up was missed a few times as well. On the positive side, every time I called in to report the problem, the customer service representative was very friendly and responsive. However, nothing would really change in the pick-up problems. After 3 months of this, I canceled our service with ADS. I would not recommend them.
- Kara H....
AAA Recycling & Trash Removal
4.0
AAA used to be the only service in the neighborhood until last fall when American started servicing houses on the street. AAA immediately started trying to renegotiate contracts. A salesman contacted me with a contract at $96/quarter to match American versus approximately $179 per quarter that AAA charged previously. Additionally, he offered a new recycling bin on wheels to replace the small, broken ones I had which apparently should have been offered to me long before. It was delivered promptly. They also indicated that if I chose to terminate my contract there would be a $45 clean out fee for my 15-year old garbage bin that had never been upgraded! I returned the contract to AAA. They had no record of it and billed me in December 2012 for the higher price. When I sent them a PDF they indicated that it was too late to adjust the bill and that if I did not pay I would be turned over to a collection agency. I paid the bill and immediately confirmed that I was due a credit on the bill and confirmed by $96 per quarter rate with no add-ons for other charges. I received my March bill to find an approximately $30 additional charge for "environmental" or some such charge. Once again, I called them and spoke to two different people in the accounting office, pointed them to the contract. This time they were able to adjust the bill and I paid only the amount that should have been due, including the credit from the prior bill. Only the second person was pleasant and took care of the problem. My issue is not with the line workers who pick up the trash and recycling. I have never had an issue with them. It is the management and billing that created my annoyance with the company. That is why I have not cancelled the contract.
- Susanne H....
Junk In The Trunk LLC
5.0
The business owner and the two workmen promptly removed everything that I wanted removed -- old boards, garbage, buckets, etc. The price I paid was fair.
- Scott R....
Potomac Disposal Inc.
5.0
I have used Potomac Disposal for almost five years. They are always timely, and neat. I have had few interactions with the company, but they have always been responsive and professional.
- Jacqueline L....
AAA Recycling And Trash Removal Services
1.0
They are supposed to come twice per week for trash/garbage and once a week for recycling. Lately there have been two weeks where they did not come at all. Once I called three days in a row and was told each time that a truck would come right out to get the trash. Nobody ever came. One person I called agreed to give us a discount for one of the missed weeks. We were told to simply pay one week's worth less on the next quarterly bill. When we short-paid the next bill by $13.22 (one-week's worth), they stopped service because we short-paid! We called, and the person in billing denied our being given credit! She finally agreed to a partial credit, but would not allow service to continue until we paid them the lousy $3.66 difference. Even then, when we gave a credit card for payment, we had to wait until the following week for service to resume. So now we have have a total of three weeks in the last quarter when we did not get service.
- Vining S....
Cooper Refuse
5.0
It went very well. Jamal and his wife Melody were very professional and efficient. I would recommend them to others, We also will use their services again in the future.
- Laura A....
Potomac Disposal Inc.
5.0
Potomac Disposal drivers are always polite and professional. They replace lids and lay cans down if the wind is blowing. We have been using this company for about 8 years. I love the Tuesday / Friday schedule that Potomac Disposal offers much more than other companies with a Monday / Thursday schedule. The reason Tuesday / Fridays is better is that no trash service will pick up when the the landfill/collection center is closed which is usually on government holidays. These holidays often fall on Mondays - so keep that in mind when comparing prices and make sure you get a service that meets your own preferences. I'd like to add that Potomac Disposal picked up trash for Tuesday customers today (Wednesday) because yesterday was the New Years holiday. I think it's rare for a trash service to do this. Our old company would do and quot;double-trashand quot; on our next scheduled pickup day which proved to be worthless and I'd usually end up hauling the trash myself so my cans would not overflow. Thanks Potomac Disposal!
- Ralph P....
WASTE MANAGEMENT
1.0
This has been, hands down, one of the worst experiences that I have EVER had with ANY company. Hidden charges, improper billing, poor customer service and failing to proper cancel and account (that at the time was paid in full) which resulted in a 60 past due balance. I started service for residential garbage pick up on April 2nd 2012. At that time, Waste Management charged my MasterCard $133.00. It was explained to me that was for 3 months of service. It was also explained to me that it would be up to 10 days before I received my trash container. I received my trash container a week later and put my garbage out for the first pick up during the second week in April. A day after my first garbage pickup, I received another bill for $70+ dollars. I called Waste management to inquire what that charge was for since I had payed for the quarter. It was explained to me that the charge was for a fuel surcharge. Because that charge was not originally explained to me, I cancelled my service on April 19th 2012. I was told on that day that it would take 6 to 8 weeks for my refund to process. I received a refund in the amount $67.57 on June 6th. That amount did not seem correct, so I called Waste Management to have my concern address. I was told that I was owed an additional amount of money, but I was not told how much. The person that I spoke with informed me that it would be in my account in a few days. After an additional 2 weeks, I had not seen the refund so I called Waste Management to inquire. I spoke with someone who informed me that I was owed an additional $45.43. I received that amount on June 25. In summary, I paid $133.00 and was refunded $113. I essentially paid $30 for 1 trash pickup. On July 17 I received another bill from Waste Management stating that I owed $54.43 AND that I had a 60 past due balance. I called Waste Management the morning of the 18th of July and after over 40 minutes on the phone, I was told that I owe an additional $35.13. I used the service for ONE week and properly cancelled on the 19th of April and now I am told that I STILL owe money to the company and that the balance is past due. Additionally, the "customer support supervisor" provided ABISMAL customer service and only provided lip service defending the company and failing to acknowledge that they had made a mistake. I informed him that I was going to file a formal complaint with the Better Business Bureau if he did not clear the 60 day past due balance and zero out my account. His response:"Sir, I am not going to do that and you should go ahead and file your complaint." After getting nowhere with the "customer support supervisor", I filed a complaint with the BBB and I called Waste Management's corporate headquarters in Houston TX to speak with the complaints department. After an additional 27 minutes on hold, I finally got someone on the line from the complaints department. He looked at the notes on my file and asked me to explain what was going on. The moment that I finished my explanation, the individual informed me that he was going to call my local office and have the account zeroed out. About 4 hours after my call to Houston, I received a call from the local office informing me that my balance was zero and my account/service had been terminated. Although the company did the right thing in the end, I spent MANY hours on the phone from the 19th of April (when I called and cancelled my service) until the 19th of July. The service that I received was inexcusable.
- Barrett J....
American Disposal Svc
5.0
American Disposal Service gets our trash twice a week. I've never seen trash left behind. They have a large toter, I think it's like 60 gallons trash can they give you and you can mix all your recycling in it. They do cardboard plastic, all sorts of things. You don't have to separate paper form the plastic from the metal. I talked them down on the price. Their price has gone up and my neighbor had switched to a different trash company and it was significantly cheaper and they met me halfway. They were going to $17 a month.
- Elizabeth B....
777 Sanitation Inc
5.0
They come twice a week and their price is competitive. They are reliable, show up on time and don't make any mess. I will use them again in the future.
- Jeffrey D....

Garbage Removal Near You

1.3

(4)

Recent Review: This Garbage Collection service was inconsistent at best.
5.0

(16)

Award 2020Super Service Award
Recent Review: I used El Jay to move my family from a townhouse to a SFH and loved their work! Super fast, efficient and polite. I then referred them to my job and we use them all the time for hauling, trash removal and more. They are amazing! Nice young men who work HARD. Super professional and their services are affordable. I HIGHY RECOMMEND them to anyone seeking services. 10/10!
3.4

(12)

Recent Review: They are very good. They also have a reasonable rate. Their handlers are courteous. They are also very neat and dependable. When they are doing their work, they come back and clean up after themselves and that is very important to us.
4.7

(1533)

Recent Review: Did exactly what they said they'd do.
2.8

(17)

Recent Review: We've used them for 17 years. They are low priced and used to have good service. Although I don't think I've ever been able to speak to someone unless I run out to the garbage truck as it comes by. The past few years has seen their service deteriorate. They now put all our recycling into the garbage truck. This has been going on for over six months. We take our recycling to the county ourselves now. They said it was because of a broken garbage truck but after so long, I can only assume that they don't have enough trucks to do recycling. The owner of the company is very rude. They miss pick ups completely from time to time and one time and I called to complain. When they came by, I was outside. He told me that they missed my garbage because I didn't get it out early enough. I told him (truthfully) that I had put it out the night before. He called me a liar. He is not the type of guy who deserves anybody's business. Unfortunately, for those who are not in HOAs and not with Fairfax County's service, there is very little choice with garbage pick up.
3.8

(11)

Recent Review: We have used them for over a year now. They are pretty good.
4.8

(13)

Recent Review: I love these folks. They do a great job with their trash service. The office folks are nice to deal with. My assistant and I both use them at our personal homes. I'm a REALTOR and refer them to my clients too.
1.9

(11)

Recent Review: It was good but the need improvement in their services.
5.0

(3)

Recent Review: Very professional, they work with you in regards to scheduling and pricing. and they will take care of the trash disposal. they discuss every detail from delivery to pick up.