I had recently redone a bathroom and needed a window treatment for it. I had contacted a shutter company that advertises in the newspaper and gotten a quote. A friend recommended I contact Value Blinds as well. Even though the price per shutter with Value Blinds was a little higher than the other company's, it was immediately clear that both the measurements and the shutters were much better with Value Blinds. Having made that choice, I asked Frank about draperies. My existing window treatments were classical in style, but off-the-rack, as it were. I wanted the same style (swags and jabots), but of higher quality. Frank worked with me for two hours to pick out fabric. He is great at working with the client's own style. Once we had selected the fabric, he meticulously measured everything. It is rare that you find a single individual who is both that precise and meticulous and also creative and artistic! The two products had different lead times. The draperies took 6 weeks, the shutters 8. The drapery installer was a bit hard to get by telephone, but once we got the date scheduled and he arrived, I could see why. He spent 8 hours in the house, meticulously mounting hardware, unpacking the draperies and sheers and then perfectly installing them all. His phone was never even turned on. He focused on his work like a laser beam. By the time he was finished, my house looked like a magazine cover. The draperies are absolutely perfect in every way. Bill is a master craftsman. It shows. Two weeks later, Bruce and Scott arrived with my shutters. The precision of Frank's measurements again was obvious. The shutters fit perfectly. Bruce and Scott were professional, courteous and perfectly precise. I cannot recommend this company highly enough. Yes, it's a lot of money (though the shutters were less expensive than those offered by the two national companies), but the transformation they made to my house is worth every penny and more.