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"Jim took the money for the fence installment up front and completely left us hanging. Continued to call and text for updates on the fencing progress and there was absolutely no response. It?s like he took the money and ran. First off, you should never be paying a contractor up front for the labor costs when nothing has happened. That is a conversation for after the work is completed. He brought the fencing and left it right in the middle of the driveway, blocking the cars from getting out, and never showed back up to do any work. He was paid for a job he never even started and completely fell off the face of the planet. How rude to be taking advantage paying customers, taking there money, and leaving without a trace before the real work even started. DO NOT RECOMMEND THIS COMPANY WHATSOEVER!!!! TERRIBLE WORKMANSHIP!!!!"

"The services, from the sales rep Frank, (who cussed in front of my 3 year old, failed to respond to messages and walked off the job), to the unresponsive management and unreturned phone calls after an incomplete job leaves us without thousands of dollars and a horrible looking lawn. They did not finish the job nor offer to remediate, only stating we were “confrontational” after asking what they would do to fix the problems. Even if that was true (which it is not), the job we paid for is still not completed, confrontations or not, and that is what we paid for. New sod, not their opinions on how we handles our unhappiness with their lack of professionalism. They left an unfinished job with 100% of our money up front. They even broke our fence! Take it from us, do not do business with anyone who asks for all up front if the job isn’t complete. Sod was left out in sun on a pallet in 100 degree heat for 5+ hours dying before it was started to be installed, the ground was not properly prepped, and weeds and grass are now growing from underneath the new sod laid. They laid the sod in the wrong places. They left a mess, were unprofessional, disrespectful, and sadly did not operate in a Christian manner. We are having another local landscaper have to fix the problems, and they are shocked at the way our lawn was left by this company. Save your money and do business elsewhere. I guess turf masters does not care to help their customers. BBB will hear from us, as will Secretary of State and beyond. We are just shocked this is the way they operate."