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"...first and foremost, mr gragg is an exceptional person...this was my first time hiring a professional contractor and boy did i hit the jackpot!...i needed a main floor half bath saved (yes, SAVED) in a home i recently purchased...hidden behind the main wall where toilet sat was an aging, damaged sewer line from upstairs...in the process of having that replaced, i became aware of just how much damage had occurred...i had a floor rotted to the point the toilet had sank...i had rotted studs...my walls were original sheetrock with plaster covering it and wire mesh in every corner and they were crumbling from the leak...oh, and the floor joists sloped a half inch...the list goes on and on...i tell you all of this so you can visualize what a daunting task lay ahead!...i don't need to tell you everything mr gragg accomplished to save my half bath, but i will tell you this, i got some new joists, some raised joists (not shimmed for the new floor, new studs with new head and bottom boards, new shored (i think that is the correct word) up edges for new floor, reinforced toilet area, the main wall had all the sheetrock removed and drywall installed, two layers of flooring , then a new waterproof locking vinyl floor and my toilet put back in place...now on to mr gragg's knowledge and skill level: HE KNOCKED IT OUT OF THE PARK!!...need i say more...yes i do, for he is darn near a perfectionist in my book and it shows in the quality of work he puts forth...he gave me options and was straight forward on his recommendations without compromising the intent of the project...on to the cost of this dying bathroom: while i have no prior knowledge of what one considers a "fair" price, i do know this, i got my money's worth!...let's be realistic, we can always get numerous free estimates and base our decision on that or we can accept the fact that we hire a contractor for a reason, we need their expertise and we simply cannot handle the job ourselves...i honestly, truly honestly, believe mr gragg gave me more than what i was expecting at better than expected price...i will never, ever use any other contractor...EVER!!!...finally, you do not want to know how many times i have gone into that bathroom, repeatedly jumped up and down on the floor , just to watch the toilet NOT move"

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"it went well!! he was very responsive & the job was done fast and extremely neat, i would 100% work with them again ! , 5 stars thank you"