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If the drain is frozen, the pipes connecting to the washing machine are likely frozen. If the hot water trick doesn’t also unfreeze the washing machine pipes, you can gently apply heat with a hair dryer on the lowest setting. Start at the end of the pipe closest to the faucet to prevent pressure from building in the pipes, and make sure the faucet is open to drain the water as it melts.

It is generally not recommended to pour hot or boiling water down a drain to unfreeze pipes due to significant risks. In some cases, the sudden temperature change can cause more ice buildup or produce steam, which increases pressure and could cause the pipe to burst, leading to costly damage and potential burn injuries. While hot water might help with a partially frozen drainpipe, it is unlikely to thaw a completely blocked water pipe further down the system. Additionally, boiling water can damage plastic pipes over time. Safer and more effective methods include using a space heater near the frozen section or applying hot towels directly to the pipe.

If your drain doesn’t have metal crosshairs or crossbars, you should use a tub drain extractor. These tools create a grip on the drain so you can turn it using a 1/2-inch ratchet drive, drain key, or wrench. Your drain may not have crosshairs if it's old and broken.

If you leave liquid drain cleaner for too long, it will start breaking down your drainpipes. The chemicals in these cleaners can cause cracks, corrosion, and leaks in your pipes. They can also damage plumbing fixtures and even cause environmental damage if left too long without rinsing away.