"We hired them to waterproof and repair our basement. They did a great job, and they have great customer service. We had a couple complaints when they left, and when we called them, they immediately took care of them with no hassel. They also called us like a week later to ask how things went and actually paid attention to what we had to say. There was torrential downpour that started same day they finished, and the basement was completely dry. There would have been puddles all over before."
"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."
"They completed it in 2 days and I havent had an issue since the basement was waterproofed. However, they did forget to plan the initial inspection prior to the work as part of the permit. The city I live in ended up reaching out near the end of the permit date and I didnt know about it until then. I reached out to the project manager for my project at Acculevel about it and they did handle that issue promptly."
"Rich came to give us a quote the same day we called. He told us what items could be cleaned and saved and what had to be disposed of. He took the time and explained everything thoroughly. The next morning his crew came on time and got right to work. Rich and the guys did a great job cleaning our basement. You would never know their was ever sewage in our basement. We are very happy with their work. We highly recommend Custom Craft Environmental."
"They were good and it went very well.They were on time,quick about their work and I totally recommend them all the time.They were very nice company to hire and to work with."
Basement Waterproofing questions, answered by experts
The best basement waterproofing method depends on the specific issue causing the water intrusion. For minor problems, simple solutions like installing a properly functioning gutter system to direct runoff away and grading the soil to slope away from your foundation can be effective.
If you have more significant water problems, the solution will need to be more robust:
For standing water on the basement floor, a floor drain or a sump pump system may be the best solution.
For water pooling around the foundation, installing an exterior French drain can intercept water before it reaches the basement walls.
Other effective waterproofing methods, which can be used depending on your home's specific needs, climate, and soil type, include sealing the interior walls, landscape alteration, installing interior drainage systems, and using a dehumidification system to control moisture levels.
The best ventilation for a crawl space is a fully encapsulated crawl space with its own separate ventilation system. If you go this route, ensure you have the proper crawl space code requirements done and dusted before encapsulating your crawl space with a moisture barrier and installing appliances that may not be up to the proper specs.
A walkout basement is considered to be partially below grade because at least one wall is entirely exposed. In some cases and in specific municipalities, inspectors and appraisers will still count walkout basements as below grade, which means the space can’t serve as living space or be rented out. If you intend on using the area as living space or a separate apartment, you should check with your local building department to make sure it’s legal to do so.
Yes, cleaning a crawl space is worth the cost. Although it's an out-of-sight area, neglecting it can lead to significant problems like pest infestations (including termites and carpenter ants), mold, and fungal growth, which can cause structural damage. Regular cleaning helps prevent these issues. While hiring a contractor has ongoing costs, the price for cleaning—typically between $0.50 and $4 per square foot—is much lower than the cost to remediate a pest or mold problem. Additionally, a clean crawl space can lead to improved indoor air quality and more comfortable temperatures in your home.
Underfloor insulation alone will not cause moisture and mold, but improper installation can. Although the purpose is to seal any drafts, your subfloor still needs ventilation. If you seal the area too tightly and prevent all airflow, this can cause moisture to get trapped. This moisture eventually leads to mold and—if your floors are wood—rotting.
The Oconto, WI homeowners’ guide to basement waterproofing services
From average costs to expert advice, get all the answers you need to get your job done.
Need to fix basement water problems or safeguard your home from damage in the future? Use this basement waterproofing cost guide to budget appropriately.
An unfinished basement has a lot of potential for a family room or guest suite. So how much does it cost to finish a basement? Read on for all cost factors.
Dealing with a damp basement? Follow these steps for DIY basement waterproofing to keep water and moisture out and boost your home’s energy efficiency.
Can’t seem to get rid of the moisture and mold in your basement? Learn why basements tend to hold moisture and how to get rid of moisture in the basement.