I paid 55.00 for a card at Costco in Grafton ,the membership desk staff pushed me toward a 110. 00 ( I think it was 110, may have been 100 but whatever it was It was very expensive) membership that I finally just had to say and quot;no,and quot; I don't want it, and the staff member rolled her eyes and insisted, she said and quot;but you get most of that back!and quot; She was more pushy than a used car dealer. Anyway, I paid 55.00 for a membership and went back with my mom to get her card. We waited forever for the one girl at the counter to help us. Perhaps she was new, but she appeared to be typing in applications very slowly. Finally after 20 minutes of waiting another girl, who was not happy at all about being sent to the counter called us over. She was by far the rudest employee I have ever met. She did not smile, she barely looked at us, sighed when we asked for the card, and then after that long wait smirked a bit when she said that the card printer was down and in 1 minute flat printed a paper temp card and said here you go, you will need to come back when its working for a card, and then walked away. Well you can keep your card, I want my 55.00 back and I will stick with Sam's club where I am treated nicely. I do not recommend this store to anyone. I cannot believe how poorly we were treated. To be fair, the staff on the floor giving samples were smiling and helpful. Perhaps the desk staff should spend a day watching them. I still can not believe how rude she was.
Description of Work: Membership Services
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Carol & Wayne J.
09/2013
5.0
pharmacy
 + -1 more
Friendly, prompt, informative, helpful and fairly priced!!
Description of Work: Pharmacy - Fill prescriptions
Rating Category
Rating out of 5
Yes, I recommend this pro
John H.
09/2013
5.0
furniture sales
 + -1 more
Great price and quality
Description of Work: Purchased furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
ALAN P.
06/2012
5.0
pharmacy
 + -1 more
Their prices are good. And, now that I have been going there for quite a while, the main pharmacist knows me and calls me by first name and some of the the other pharmacist knows my wife and I too. The only bad part is that I have to travel about 25 miles but I still save money because they have lower prices. I heard about Costco at Texas because of my family down there and they always rave about them. When they finally built one here, my wife and I filled out right away.
Description of Work: I go to Costco pharmacy for my prescriptions.
Rating Category
Rating out of 5
Yes, I recommend this pro
Francis D.
10/2011
4.0
optometrist
 + -1 more
I would surely recommend them. They too have the same thing that you get for a very high price in a much better price. We would use their services again in the future.
Description of Work: Our optometrist is the Costco Wholesale Corp. The last time we used their services was when my husband had his glasses done about three months ago.
Rating Category
Rating out of 5
punctuality
5.0
Yes, I recommend this pro
David K.
10/2011
5.0
furniture sales
 + -1 more
I read an article that Costco employees get paid more then those in other wholesale warehouses like Sams club. Perhaps that has something to do with their attitudes towards their customers. I need to single out a checkout person named Betty. I think she might be a manager or at least a supervisor. You can see her running around with a scanning gun, scanning carts so that shoppers do not have to wait a long time in line at the checkout counters. She is very friendly and really appears to enjoy her job. There is an employee named Daniel who is also friendly and will stop and talk to you if you have a question. Their prices are great although prices for some items are on a par with Sams club and their selection is better then Sams club (in my opinion)
Description of Work: Friendly employees. Decent prices. Great return policy (that I have not used). A pleasant shopping experience.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ann G.
10/2008
5.0
furniture sales
 + -1 more
Great value. The furniture was so much more than I could have got at a furniture store for so much less. Terrific quality and the movers who delivered it were terrific!
Description of Work: Bought bedroom furniture online.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
KEVIN Z.
09/2008
5.0
catering
 + -1 more
They quality of produce here is amazing. The service is friendly. The owner has a commitment to prices and his employees. It makes for a good experience and happy employees.
Description of Work: I bought food for a party at this store. I bought a fruit tray. I bought a meat and cheese. We bought some vegetables and dip.
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*Contact business to see additional licenses.
Service Categories
Furniture - Sales,
Pharmacies,
Ear Nose & Throat - Hearing Aids,
Eye Care - Optometry,
Catering,
Appliance Sales and Installation,
Film Developing,
Auto Tires,
Auto Service
FAQ
Costco is currently rated 4.4 overall out of 5.
Sunday: 10:00 AM - 6:00 PM
Monday: 10:00 AM - 8:30 PM
Tuesday: 10:00 AM - 8:30 PM
Wednesday: 10:00 AM - 8:30 PM
Thursday: 10:00 AM - 8:30 PM
Friday: 10:00 AM - 8:30 PM
Saturday: 9:30 AM - 6:00 PM
Costco accepts the following forms of payment: American Express,Check
No, Costco does not offer free project estimates.
No, Costco does not offer eco-friendly accreditations.
No, Costco does not offer a senior discount.
No, Costco does not offer emergency services.
No, Costco does not offer warranties.
Costco offers the following services: Prints, auto buying program, bakery, executive membership, food court, fresh deli, fresh meat, fresh produce, gas station, hearing aids, optical department, pharmacy, rotisserie chicken & tire center.