Northwest Electric & Solar

Overall I was pleased with the outcome. The tech, Jeremy, who came to do the work, was punctual, explained what needed to be done (to move my light fixture, he had to drill some holes in the ceiling), and completed the work in a timely and tidy fashion. My new light fixtures look great and are a huge improvement on what I had before, and I would never have been able to install them myself. The only negative was that they had to reschedule my original appointment and I didn't find out until I was already home from work waiting for them and then I had to call them to see if they were coming. I was told they were behind schedule due to unforeseen circumstances and they rescheduled me for the next week. I totally understand that these things happen, but it was a bit of an inconvenience. However, I would definitely work with them again.

The installer can on time, did a quick and efficient job. However, I did not understand that any cutting through the drywall would not be repaired. I now need to find someone to fix the hole in my ceiling. That should be explained in larger print on the offer.

Went very well, did a great job.

Punctual, quick worker, replaced outdoor electrical outlet, repaired an incorrectly installed light fixture in my lighted kitchen cupboard, helped me find the spring on my kitchen light fixtures so I know how to replace halogen lights.

He did a great job and finished all tasks within the 2 hour window. He went above and beyond by honoring the deal after its expiration. He gave a great assessment and made excellent recommendations.

I emailed him to tell him what the work was. He responded the same night asking for my address and saying he could schedule me from there. I emailed him again Sunday night as I hadn't heard from him, and I asked some questions concerning the work to be done. He emailed me back with no apology but said the 14th was available. I emailed him one last time, asking my work-related questions again about the switches and he hasn't answered me. I don't believe this is good customer service.

A charming and very young man showed up to perform the service. He removed the fan from the box, carefully read the instructions and installed the fan. Several weeks after the service, the chain installed with it stopped working and it only works at full speed or nothing. Light is stuck on. Now that I'm writing this, it never occurred to me to call them again in case they could stop by for a check. This is my fault for not attempting a resolve.

The employee who did the work was prompt and worked quickly and did a fantastic and professional job. We also asked Derek to do an estimate on some additional work in our home and we intend to use him again.

Overall I'm glad I had the switches looked at and fixed. I wish he could have installed the outside plug-in and put a new plug-in in the kitchen for me but ............. I was a little disappointed. I guess these two things would have had to be arranged ahead of time. He was finished very fast and left.

Purchased the Angie's list promotion. Called Derek, received a call back within a day. Scheduled a time to come out and quote the job. The job was to move 3 Chandeliers,change out some wall pugs and a few other items The major task was to install a large chandelier on a 20 foot ceiling that did not have an existing fixture box I was aware that the work would exceed the promotion amount. Derek quoted a very fair price and we scheduled the work I was a bit apprehensive about having the dining room chandelier hung. The results are great. Jeff was very particular about hanging the fixture at the correct height and centered in the location I requested. All the work performed met my expectations. When I received the final invoice, I had a question on an item. I email Derek and he immediately resolved the issue. I would use them again and am more than happy with the service, communication and the completed work. Very professional and concerned about customer service.

The electrician performed some basic services like replacing a light switch in the laundry room and checking the outlets to make sure they all were active. We initially scheduled for an electrician to help us understand why a specific light outlet continuously burns out lights. His answer was to replace the light bulb. After we switch to a brand new light bulb, it burned out a few days later.We had done this several times. I think the electrician is good for basic services, I don't feel confident about the technical abilities of the electrician that came to our home.

They did a good job. They were on time, polite and professional.

rep. arrived on time wired outlet and plug that I provided. I was very happy with work done and time taken. would us this rep. and company again.

Early for the appt which was great. He explained what he was doing during the replacement of switches, sockets.

I contacted NW Electric & Solar and scheduled to meet at my rental property on December 6th for an estimate on a couple of simple projects. I waited at the rental for over 45 minutes past our scheduled meeting time and then called the company. It went to voice mail but within a few minutes I did get a call back. The electrician told me he was running late due to an inspection but could be at the location within a half hour if I wanted to wait. I agreed, as the rental house is a long distance from my home and with the traffic it can take well over an hour for me to drive there. After about another 20 minutes or so, I got a call from the electrician telling me he was stuck in traffic and couldn't make it that day. We talked about the scope of work again and he offered to do the repairs at a reasonable cost honoring an Angie's List special that his company had run. I agreed and I thought all was settled. After contacting my tenant, I emailed NW Solar the tenants contact information and the tenant and NW Solar coordinated a day and time for the work to be preformed, December 26th. The day arrived and my tenant arranged to be home but the electrician never showed up or even bothered to call. I also received no further emails or calls from the company to explain their no show.

I purchased 2 hrs of electrical work from Northwest Electric from Angies List. My original conversation was with Derek, owner of Northwest Electric. We arranged for a date and time for the installation of a generator transfer switch the following week. Shortly before our appointed day/time Derek contacted me and asked if we could push the morning appointment to later in the afternoon. That wouldn't work for me, but it was no problem for us to agree on an alternative day/time. Northwest Electric employee, Dylan, called me from Seattle (we live in Marysville) and indicated that he was going to be 15 or 20 minutes later than our appointed time, due to traffic, but suggested that I use the time to determine which circuits I want to run off the generator in case of power loss. I appreciated the heads-up on late arrival, and the suggestion concerning the circuit selection, but I had already completed that task. It spoke well of Dylan's foresight, however, since that could have saved me, and him, time for the installation. Dylan was knowledgeable, friendly and professional during the installation. A test of the installation after about 1 hour and 15 minutes revealed everything working perfectly.

Derek showed up at the agreed to time. The overall installation took less time than estimated. He used care in doing the installation in a way that caused the least disruption and impact to the existing finished basement laundry room where the electrical panel is located. He also went through all the areas in the house that he recommended be hooked up to the 6 circuits. He was very helpful in going through the whole process and at the end explained how the generator would be hooked up to the switch. He also told me he would come back out and show me how to do the actual hookup once I purchase a generator. The whole experience was very good.

The young man representing Northwest Electric and Solar showed up promptly at our home on a Friday morning. We had bought an Angie's List special deal, $99 for two hours. We showed him our microwave that blows the circuit if it's running simultaneously with our kitchen and dining room light, especially when we've had outdoor Christmas lights on. We pointed out that we're unable to vacuum and run the microwave at the same time if the vacuum is plugged into our living room wall. Our home was built in 1979 and we wonder if the fuse box needs some work. We expressed concern about the safety of the fuse box blowing the circuits so easily. After we showed him the microwave problem, we also discussed that if there was enough time, we'd like the electrical components our hot tub disconnected. They resided in a shed that stored the pump, gas heater and other hot tub components. While he did a good job with disconnecting the hot tub, we felt we lost the second hour our sale price had included. He took care of the hot tub, but our fuses still short-circuit if we accidentally run the microwave while some lights are on. He said we need another line from the fuse box to the microwave and would get back to us, but has not. The young man did everything he could; the company didn't follow up with what needed to be done to put in a second line from the fuse box to the microwave.

Our microrwave oven, which had worked for a year without a problem after we installed a new outlet, suddenly started tripping the circuit breaker. Jeff, from NW Electrical and Solar, diagnosed our faulty wiring problem and made repairs quickly and professionally. He not only repaired the problem, but showed 2 do-it-yourselfers what we had done incorrectly. Our do-it-yourself days are over. Next time, we'll call for Jeff! In fact, we are scheduling two more projects for him as soon as possible. He even swept up after himself.

He was professional, efficient, and punctual. I would use him again and would recommend him to others.

It went very well - details above.

Super disappointing experience with this company. I originally arranged to have a bid done in early November--someone came out to my house and spoke with me. The person who came to the house was lovely, very friendly and provided great information for me. He told me a bid would be emailed to me in a few days. Fast forward to January--- today. No work has been done because these people do not care to respond to my inquiries- apparently they are not interested in doing the work? After multiple phonecalls and emails-- I finally got a bid in mid December. After the bid I tried to arrange a date to start work....no response to any of SEVERAL emails. As of today, I have heard nothing from these people. The person who I had a few contacts with, Derek-- was always quick to apologize and assure me that he would send a bid (I must have contacted them 6 or 7 times just to GET an initial bid) and then he would never do it. Once he did it- he ceased responding at all. Business must be great for these guys, they do not need to respond to potential customers.

Two men came. Because it was two of them, they worked for less than the two hours booked, but all the work requested was completed.

was fine. They called to find out what kind of work I wanted done and what I would need to do. The electrician was prompt, professioanl and very pleasant

He was punctual, professional, friendly, and honest. Top notch!