Get matched with top foundation drain installation pros in Waterville, VT

"Dakota is not a licensed plumber or electrician. If he is doing that kind of work for you, his insurance will not over any accidents or injury."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"Reliable and knowledgeable"

"Brandon is a stand up guy ! He went out of his way after regular working hours on two different occasions. He has my business"

"They did excellent work and the problem has been resolved"

"Net Zero Design has earned my utmost admiration for their exceptional work on a recent project â a remarkable 3-bedroom addition to my Vermont home. As someone deeply committed to sustainability and energy efficiency, I couldn't be happier with the outstanding results. From the outset, Net Zero Design demonstrated a profound understanding of green building practices. The integration of WiFi-enabled Smart Lighting, Heat Pumps, Heat Pump Water Heaters, and a Standby Generator showcases their commitment to cutting-edge technology that not only enhances comfort but also minimizes environmental impact. The team's expertise in energy-efficient design is truly commendable. The WiFi-enabled Smart Lighting system not only adds a modern touch but also contributes to energy savings. The Heat Pumps and Heat Pump Water Heaters provide efficient heating and cooling, ensuring optimal comfort while significantly reducing energy consumption. The inclusion of a Standby Generator reflects their foresight and dedication to ensuring uninterrupted power supply, especially in Vermont's challenging weather conditions. This thoughtful addition adds an extra layer of reliability and peace of mind. Throughout the project, communication was excellent. The team kept me informed about the progress, and their attention to detail was evident at every stage. Despite the complexity of integrating advanced technologies, the project was completed efficiently and surpassed all expectations. Net Zero Design's ability to deliver a stunning, energy-efficient addition that seamlessly blends with the existing structure is truly remarkable. This project has not only elevated the functionality of my home but has also significantly reduced my environmental footprint. In conclusion, if you're seeking a general contractor specializing in energy efficiency and sustainability, Net Zero Design is the epitome of excellence. They've exceeded all my expectations, and I wholeheartedly recommend them to anyone seeking transformative, eco-friendly home improvements."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"I was not impressed with this companyâ s work at all. They didnâ t do what they said they were going to do and rushed through the project. We have two cracks in our foundation that we needed repaired and all they did was dig up around the foundation and slap some tar on it. I was told they were going to put stone against the foundation so it would drain right down to the perimeter drain and they didnâ t do it. They just put the clay back. Then the crack in the front they didnâ t dig down deep enough and didnâ t repair from the outside like they said they would. Again they just slapped some tar on it. When they put the material back they didnâ t tamp it as they went back up, so it kept settling and cracking. They took weeks to come back and put grass seed down. The top soil they charged me for they never even got they used stuff I had left over from a different project (which wasnâ t enough). And when I called to complain that they didnâ t tamp it, they had a guy come tamp it. He literally tamped it for 5 mins and spent the rest of the time leaning against the tamp playing on his phone. My step father had to come with his own tamp and it dropped another 5ish inches after he tamped it. And to top it all off the crack in the front still leaks. They didnâ t do anything I asked and didnâ t want to come back to fix/finish anything. I would not recommend them especially for what they call â smallâ jobs. They might of had a lot going on and bit off more then they could chew when they did our project, but they certainly didnâ t make it right either. I was told they would come back and fix the crack in the front and they never did."

"James and crew were great! Priced well and quality work. Will hire again, highly recommend."