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Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Fixing a gas leak can take anywhere from one to 24 hours, depending on the location and magnitude of the problem. A gas line specialist or gas plumber should be able to give you an estimated time to completion once they evaluate the situation. If your city’s utility company works to fix a gas leak, it will likely have information available about the anticipated time for gas service to be restored. 

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

Installing a gas line is no simple task. From start to finish, you’re looking at anywhere from six to 12 weeks to acquire the correct permits, dig a trench, and connect your appliances. Naturally, the longer the gas line, the longer it will take to complete. If your plumber needs to hire additional contractors to dig trenches and navigate around or remove obstacles, this could put you at the longer end of the timeframe. 

Once the land is prepped and licenses acquired, installing the actual line may only take a few days to a few weeks, weather permitting.