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Avatar for Green Mountain Basement Solutions LLC
Green Mountain Basement Solutions LLC
4.0(
30
)
Well Pump - Install or ReplaceWell Pump - Repair or Service

Serving Castleton, VT and surrounding areas

In business since 2007

Free estimates

Emergency services offered

"When I first called, I was surprised at how quickly they returned my phone call to set up an estimate. He was able to come over the next evening to check out our basement. He was punctual and provided us information about what would need to be done. He stated that he would provide us with an estimate that evening. I waited, but the estimate never came. I called the following week to see the status of the estimate. They stated that they were busy, but I should have it by now and would email it ASAP. After a second week, I called again. They said they would get it to me again. After the third week, I called again and was told the same thing. I gave up at that point and contacted someone else, who will be fixing the basement tomorrow. It's been over a month now and never received an estimate for the work. I understand that it's a busy time of year, but was disappointed to never get the estimate and didn't feel like I should have to pester them for it.
"
Recommended by75%of homeowners
Avatar for American Home Shield – Home Warranty
American Home Shield – Home Warranty
3.5(
5,688
)
Well Pump - Install or ReplaceWell Pump - Repair or Service

Serving Castleton, VT and surrounding areas

In business since 1971

Credit card accepted

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."
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Recommended by65%of homeowners
Wells and Pumps questions, answered by experts

Some states and municipalities restrict well pump repair and replacement to licensed plumbers and technicians, while others don’t have requirements. However, it’s always a good idea to hire a certified plumber to repair or replace well pumps and water pumps. Certified professionals are far more likely to get the job done correctly and prevent future issues, which is especially important for ensuring access to clean water for your home.

A submersible pump should be at least 10 feet from the bottom of the well to minimize the risk of the pump drawing debris into the well water. Submersible pumps work best for wells that are 25 feet deep or less. If you have a deeper well, choose a jet pump instead of a submersible model.

Yes, you can shock a well yourself, but it can be dangerous if you don’t know what you’re doing. We recommend calling a pro, but if you decide to do it yourself, make sure to follow proper safety precautions. This means wearing the correct safety gear, such as rubber gloves, goggles, and boots. You should also mix the chlorine solution in an open area with plenty of ventilation. Also, make sure not to drink or use the water for a few days afterward, until you’ve flushed the system and retested the water.

If your water pump fails, the first step is to turn off the power to the pump to prevent any further damage. Check for common issues such as clogs, electrical problems, or mechanical failures. If you cannot identify the problem, contact a professional who specializes in pump repairs. Prompt action can help minimize damage and repair costs.

Wells typically replenish at a rate of about five gallons per minute, but several variables can influence how quickly they refill. A deep well will take more time to replenish than a shallow one. The replenishment rate can be slowed by issues such as leaks, damage, a faulty well pump, or a clogged well screen. Other factors, such as the surrounding geology, regular precipitation, and proper maintenance, also affect the recovery rate.

The Castleton, VT homeowners’ guide to well and pump services

From average costs to expert advice, get all the answers you need to get your job done.