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Computer Monkey

Computer Repair, Screen repair, Computer Sales,

About us

Cost is determined by the job. Cost is determined by the job.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Install, diagnose, replace & repair software problems, hardware, backup, website design, virus, spyware scanners, DC jack, clean case and fan dust, windows updates, printers, scanners & cameras.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
PayPal
Visa

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-9 of 9 reviews

Sylvia S.
09/2021
5.0
screen repair
  + -1 more
With just one call, the job was completed in a most professional manner. Carl was very friendly and knowledgeable in doing the work at our home computer. We highly recommend Computer Monkey to others to get a great job done by the experts in the field of computer repair.
Description of Work: Connecting printer, speakers, modem, monitor, email setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elli B.
05/2020
5.0
computer repair
  + -1 more
Mr. Bateman arrived on time and was very professional. He gave us an estimate that was very competitive. He totally deliver on his work, his services includes: installed the server software (that he sold us), create 5 stations for remote desktop, transfer all data necessary into the server, install Quickbooks, Microsoft office 365 an other software need it. He was extremely knowledgeable, did all the things we need it and explain all the steps. He answer all the questions we had, and now we are super happy that everything is properly working. We can connect to our server from any computer even with our own smart phone. Also, he gave us 30 days warranty on his job, and his personal cell phone in case we have any questions. Overall very good service on a competitive price.
Description of Work: We need it to install a server and Remote PC on our company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Leland S.
10/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jimmy T.
09/2013
5.0
computer repair
  + -1 more
Many, many viruses.
Description of Work: Deleted viruses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jim E.
08/2013
5.0
computer repair
  + -1 more
I think that they did a good job trying to get my old computer to work. But I feel like I got a good deal because I ended up with a better computer. I would use them again if needed.
Description of Work: I had taken my computer to them because of some issues I was having. I think there may have been viruses causing problems and also spyware. They ended up not being able to fix my computer, but they had a refurbished computer that I purchased off of them with a 3-4 month guarantee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

curt H.
06/2013
2.0
computer repair
  + -1 more
Terrible
Description of Work: Replaced the Mother Board and later they said the Chip Set and cooling fan, not sure of anything else

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$350

Response from Computer Monkey
The laptop was repaired with a new motherboard. We Installed the new motherboard and during the testing phase we noticed that (deleted member name) CPU Fan was malfunctioning. We replaced the CPU Fan and didn't charge him for it since we already had it apart. We always let the customers know what the price was going to be before doing any work. We called him with the price of $350.00 He could have taken the laptop to another repair shop if he did not like the price we quoted. There would not have been any charge. He was happy and friendly when he picked it up and as far as we know the laptop is still running fine. I do not understand why he would give a bad review.

Rebecca K.
04/2013
5.0
computer repair
  + -1 more
Removed infection, replaced keyboard, but it still had problems, so I purchased another one in lieu of paying for more repairs, They gave me a good deal. David was great!
Description of Work: Repaired computer infected with a virus,and water spilled on keyboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary D.
02/2013
5.0
computer repair
  + -1 more
Fix it fast asked for my business. I called them back and set up an appointment. The first appointment they were ill and advised they wouldn't be out. They came the next day. He was very nice, gave me a good price, did a great job. he attached my new printer and fixed my computer.
Description of Work: fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrea S.
01/2012
5.0
computer repair
  + -1 more
They did a fantastic job. I thought the price was great.
Description of Work: The video card on my computer stopped working, and they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    18550 I-45 N, Spring, TX 77373

    www.computermonkey.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Screen repair,
    Computer Sales,
    Computer Training

    FAQ

    Computer Monkey is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 10:00 AM - 5:00 PM

    Computer Monkey accepts the following forms of payment: American Express,Discover,MasterCard,PayPal,Visa
    No, Computer Monkey does not offer free project estimates.
    No, Computer Monkey does not offer eco-friendly accreditations.
    No, Computer Monkey does not offer a senior discount.
    Yes, Computer Monkey offers emergency services.
    Yes, Computer Monkey offers warranties.
    Computer Monkey offers the following services: Install, diagnose, replace & repair software problems, hardware, backup, website design, virus, spyware scanners, DC jack, clean case and fan dust, windows updates, printers, scanners & cameras.

    Contact information

    18550 I-45 N, Spring, TX 77373

    www.computermonkey.org

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 5:00 PM