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Toilets questions, answered by experts

Installation typically takes 1-2 hours. Repairs may require additional time, depending on the issue.

It is okay to use a drain auger on a toilet, just make sure you are using the correct tip size. The auger is a plumbing snake with a protective sleeve to protect the porcelain toilet bowl from getting scratched. Using too large of an auger can cause the snake to loop back and damage the inside of the drain and plumbing.

A toilet flapper will remain open when the chain that it is connected to is too short. The chain should lift the flapper just enough to allow it to open the rest of the way on its own. The chain should have just about half an inch of slack.

To test for toilet leaks, use water coloring in the water tank and see if the water slips into the bowl from the tank. This test will indicate if there’s a problem with the flapper or refill tube. You can also put water coloring in the bowl of the toilet to see if there is a leak there. If there is, you should see the colored water on the outside of the toilet bowl or on the floor. 

Costs depend on door material, labor, additional hardware, and whether structural modifications are needed.

The Shepherd, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.