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Toilets questions, answered by experts

Many plumbers include removing and disposing of the old toilet as part of their service package. However, it’s best to ask before signing a contract, as removal isn’t guaranteed. If the plumber doesn’t take the old toilet, you have several options, including donation, recycling, junk removal, and bulk waste services..

If you experience the telltale sign of wax ring failure, which is leaking water, replacing the faulty ring takes one to three hours, depending on accessibility. This is an exacting and time-consuming job, as several components must be removed for the plumber to access the ring. Once replaced, however, wax rings require little to no maintenance and last 30 years or longer.

Putting caulk around a toilet’s base where it touches the flooring can help hold the toilet in place. A more effective way is using caulk with plastic shim wedges. Place the shims underneath the base to steady and stabilize the toilet. Add some caulk to help keep the shims in place and provide a stronger and more lasting stabilization effect.

Check connections, clean fixtures, and apply finishing or protective coatings to preserve months' worth of shine and functionality.

While you might think that phantom flushes are simply eerie, they are bad for your toilet (and wallet). These flushes indicate a leak somewhere in the toilet system that needs repairing. These leaks can cause damage to your walls, flooring, and even your plumbing system. While one random flush every now and then might not seem like a big deal, leaving it unattended can lead to bigger problems. 

The Shepherd, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.