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Toilets questions, answered by experts

A toilet flapper will remain open when the chain that it is connected to is too short. The chain should lift the flapper just enough to allow it to open the rest of the way on its own. The chain should have just about half an inch of slack.

Some older homes have toilets in the basement to combat sewage backups. This type of toilet, also known as a Pittsburgh potty, acted as a safety valve over the incoming sewer line. If a line backed up, it would back up into the toilet because it was the lowest fixture in the home, keeping it out of sight and away from the finished areas of the house.

Basement toilets were also used by workers with messy jobs, like those who worked in coal mines or steel mills. This way, they could clean up and avoid tracking dirt through their home.

Yes, you should caulk a toilet to the floor for several reasons. Bathrooms are constantly wet—and if water splashes out of your shower and collects on your floor, you don’t want it seeping underneath your toilet, where it could potentially cause damage. Plus, caulk adds stability and helps prevent your toilet from wobbling.

Installation typically takes 1-2 hours. Repairs may require additional time, depending on the issue.

If you know the job is going to be extensive (and you don’t like surprises), hiring a Roto-Rooter specialist may make sense for you. You’ll know how much you’re going to pay right away.

That said, hiring the best plumber isn’t solely about price. If you've worked with a plumber you trust before or have a list of plumbing services you need tackled at your home, working with a plumber might be a better choice for you.

The Shepherd, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.