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Toilets questions, answered by experts

In most cases, it’s better to repair a toilet than to replace it. Fixing issues like low water levels, running water, and flushing problems is less expensive than buying a new unit. Start thinking about replacement if the toilet is cracked, using excessive amounts of water, or is over 15 years old. Newer models are more water-efficient and clog less often than older models.

The toilet flange anchors to the subfloor, usually with wood screws or cement screws, but most of it should sit above floor level at full height. When a flange is flush with the subfloor or below it, it can lead to the creation of leak paths.

Options include standard, dual-flush, and low-flow models. Choose based on water efficiency and design preferences.

A high pitch noise after flushing is likely caused by the fill valve being clogged with debris. You can repair this and eliminate the noise by removing the fill valve from the tank, and then cleaning the valve screen. Place the clean fill valve back in the tank and flush as normal.

No, the pink ring in your toilet bowl isn’t a hard water stain but a type of bacteria called Serratia marcescens. This bacteria can also cause pinkish stains in other areas of your bathroom, like around your tub, shower curtains, and faucets. Thankfully, it’s considered to be harmless. However, if you or anyone in your household is immunocompromised, it can cause issues like urinary tract infections. You can clean the pink ring with bleach and a plastic brush. Wear gloves and goggles when using bleach, and always work in a well-ventilated room.

The Shepherd, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.