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Toilets questions, answered by experts

Replacing a toilet typically takes two to four hours. Several factors can impact this timeline, including the condition of the old toilet, flange, flooring, and pipes. If a professional discovers issues like a cracked flange, damaged flooring, leaky pipes, or a broken wax ring, the installation will take longer. Additionally, some toilets, such as wall-mounted or in-wall-tank models, are more complex to install and may require cutting into and repairing drywall, which adds to the project time. Given the weight of toilets and the importance of proper placement, it is often best to hire a professional for the job.

Yes, you can pour water down the toilet to help it flush. For each flush, you’ll need 1 to 2 gallons of water for newer toilets or 3 to 5 gallons of water for older toilets. Rather than dumping the entire bucket in all at once, pour the water in slowly for the best results. If you’re pouring water down the toilet to help it flush after a clog, only use 1 gallon of hot water.

If you have to hold the toilet handle (also called the toilet lever) down to flush, you probably have a chain problem. A chain that cannot fully lift the flapper will close too early and not clear the toilet bowl. Try adjusting the chain length so there’s about ½ inch of slack.   

Common problems include leaks, clogs, and low water pressure. Regular maintenance prevents major disruptions.

A high pitch noise after flushing is likely caused by the fill valve being clogged with debris. You can repair this and eliminate the noise by removing the fill valve from the tank, and then cleaning the valve screen. Place the clean fill valve back in the tank and flush as normal.

The Shepherd, TX homeowners’ guide to toilet services

From average costs to expert advice, get all the answers you need to get your job done.