First you need to know Eli is a perfectionist. He is very selective with regard to design, diamonds, and enjoys pleasing the customer. I had checked out Jeweler's on Angie's List and visited approximately 8 of them. Though I had other offers to build a bracelet prior, I had a feeling Eli was a man of his word. I liked one of the bracelets in the store, but wanted a different mounting. After discussing it with him, he said he would order the type of mounting I wanted and put a few diamonds in it so that I could compare that with the bracelet in the store. Within a week, he had it ready. I liked the new mounting better, so he said he would select the diamonds, build the bracelet, and sell it to me at the same price as the one in the store, with the same color and clarity. I just picked it up yesterday. It is breathtaking. Better than I ever imagined, and I am one to have high expectations. The diamonds are sized exactly and match beautifully. The mounting and the way he finished it could not be better. I have been looking for this type of tennis bracelet for over 5 years (in Austin and now in Dallas). I could not be happier with it. I actually started crying, and I am not a cryer! Thank you, Eli and Elizabeth for your talent, listening skills, and fulfilling a wish from my mother, who is no longer with us! You now have a lifelong customer!