PuroClean of Conroe

Lead Testing & Removal, Water & Smoke Damage, General Remodeling,

About us

Known as the "Paramedics of Property Damage", PuroClean of Conroe provides water damage remediation, fire and smoke damage remediation, flood water removal, mold removal, and biohazard cleanup to commercial and residential customers. Personal attention is what makes the PuroClean brand one of the best in the industry. By using the "Science of Drying", throughout the restoration process, PuroClean of Conroe can provide unparalleled service and response. With Customer service 24 hours a day, 7 days a week, our professionally trained staff, modern equipment, and diligent office support will repair the home or business back to its normal condition in a timely manner. No problem is too big and no job is too small for PuroClean of Conroe to provide caring, reliable, and professional remediation services to our customers quickly and without stress or difficulties

Business highlights

6 years of trusted experience
Emergency Services Offered
Eco Friendly

Services we offer

Water Removal, Emergency Water Extraction, Drying & Dehumidification, Hoarding Clean-up, Carpet Restoration, Carpet Cleaning, Deodorization & Spot Removal, Mold & Odor Removal, Reconstruction & Remodeling

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.5
Showing 1-7 of 7 reviews

Michael M.
05/2021
1.0
My home was flooded during the February freeze as many were. I was thrilled when they responded. However, their main aim was to apply equipment to a floor that was clearly ruined, and this equipment was meant to blow air into the floor to get underneath to dry out the water. There was 1/2-3/4" of water under the floor, so this was never going to help. As long as the equipment was there, they could charge the insurance company for it. They did not remove the equipment when it was clear the floor had buckled-- they wanted to keep charging for the rental-- I had to ask them to take it away. No dehumidifers were used to reduce the 80+% humidity in my home. I asked for help to remove sheetrock and dry out areas, to remove the floor, but they refused. They made it clear they were "working for" the insurance company--I even got insurance company on the phone to say it was fine to remove sheetrock and dry out areas, but they still refused. I finally asked them to leave because they were not cooperating in helping to dry out my house. Any question I had on their invoice was met with threats over nonpayment, which was particularly insulting. They operate like an illegitimate business and I would not phone them again under any circumstance.
Description of Work: Mitigation following flood

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$2,750

zach M.
12/2020
5.0
It was really good. They were very professional. They seemed very knowledgeable on what they were doing. They were really courteous.
Description of Work: I had a water leak problems. They came in and did a water clean up for me.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

billy S.
12/2020
5.0
Everything went well they were professional and courteous and very efficient in their work. I would highly recommend them if you have water damage or other types of damage in your home.
Description of Work: water heater line broke, dried out floor and wall
Rating CategoryRating out of 5
Yes, I recommend this pro

austin A.
12/2020
5.0
Service was 10/10. They were out at our house quickly and got to work immediately. Staff was friendly and clean. The team treated us like family and we felt like we trusted them to take great care of us.
Description of Work: washing machine water line leak and flooded floors. dried out floor and wall chase

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie C.
12/2020
5.0
Polite and efficient. Couldn’t be happier with the quality of work and professionalism by these guys.. A must have contact!
Description of Work: Damage to Sheetrock, insulation, flooring
Rating CategoryRating out of 5
Yes, I recommend this pro

Nathaniel F.
12/2020
5.0
The service was wonderful. They were thorough and did a great work. They were personable.
Description of Work: Water damage in the dish washing area.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from PuroClean of Conroe
Thank you for your buisness

Angela W.
11/2020
5.0
It went very well they responded very quickly. They were very professional, polite, friendly and they did a very good job.
Description of Work: Water Damage
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    13801 Liberty St., Montgomery, TX 77316

    https://www.puroclean.com/montgomery-tx-puroclean-conroe/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lead Testing & Removal,
    Water & Smoke Damage,
    General Remodeling,
    Radon Detection & Reduction

    FAQ

    PuroClean of Conroe is currently rated 4.4 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    PuroClean of Conroe accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, PuroClean of Conroe offers free project estimates.
    Yes, PuroClean of Conroe offers eco-friendly accreditations.
    No, PuroClean of Conroe does not offer a senior discount.
    Yes, PuroClean of Conroe offers emergency services.
    Yes, PuroClean of Conroe offers warranties.
    PuroClean of Conroe offers the following services: Water Removal, Emergency Water Extraction, Drying & Dehumidification, Hoarding Clean-up, Carpet Restoration, Carpet Cleaning, Deodorization & Spot Removal, Mold & Odor Removal, Reconstruction & Remodeling

    Contact information

    13801 Liberty St., Montgomery, TX 77316

    https://www.puroclean.com/montgomery-tx-puroclean-conroe/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day