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Diamond Pools Inc

Pool and Spa Service, Outdoor Kitchens, Pool Sales Construction and Installation

About us

Beautiful Sparkling Pools and Spas! Pool and Spa Cleaning Services, Repairs, Renovations, and New Pool Construction. We do everything with professionalism, honesty, and integrity.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

New Pool Construction, Swimming Pool Cleaning Service, Equipment Repair, Restoration, Remodel, Inspections, Wholesale Parts & Chemicals, Start-Ups, Homeowner Training, New Pool Construction, Filter Cleaning, Acid Wash, Green Pool Clean, Pool Deck, Patio, and Outdoor Living

Services we don't offer

Currently not servicing inflatable pools.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
5%
3
0%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 126 reviews

Alan F.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Carlos and his employees are very responsive and do great work on my weekly service and any additional maintenance. I would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Michael H.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Normal weekly pool maintenance and minor repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$162

RICHARD E.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: The techs inspected water quality and my equipment. They added a bunch of chemicals which by the next day reulted in excellent water clarity. They also brushed the pool sides. The next day they cleaned up the DE filter and repaired a situation with the chlorine injector. We are quite happy with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Barry C.
04/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann V.
03/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$156

Marcia C.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They maintain our pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

terri R.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I use them for a weekly pool service. I find the price to be very fair. They are very responsive, professional, and timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Chris A.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Fixed pool pump motor, and monthly service thereafter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Nancy R.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They do weekly maintenance on our pool and have done some repair work on it. We have been very happy with them and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas R.
01/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool service for the past year. They always arrive on the scheduled day and the pool is always ready for summer fun.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Debra M.
01/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: Regularly clean our pool and provide service - clean filters, repairs, install and remove pool cover. Been with them for awhile and have no plans to change.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Kim S.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly pool cleaning. One word to describe Diamond Pools! Amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
10/2014
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Terry E.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had called another pool service we've used in the past. They could not come out for a week. They called the day they were supposed to come and said the technician had called in sick, so they couldn't come until the following week. Someone finally came out, wrongly diagnosed the problem, and left without fixing anything or calling to discuss with us. |We found Diamond Pools on Angie's List and decided to give them a call. They came out the same afternoon we called and fixed the pool. We have not received the bill yet, so I cannot comment on the price. We will definitely use Diamond Pools again!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip K.
10/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: Re-plastered pool. Did not get the plaster with color that we ordered, but got a price reduction. Now working through plaster staining issue. Owner is showing commitment to make it right, but would have been better to be right the first time.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Ronald K.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They do a good job. the owner is very responsive to his customers

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Debra M.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We have used Diamond Pools for several years. They have been wonderful to work with. They repaired & re-plastered our pool - it came out beautiful. Their prices are a little higher than some of the other pool service companies but I think the quality & responsiveness makes up for it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dustin G.
10/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jose F.
10/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool cleaned and serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

pam P.
07/2014
1.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Diamond Pools Inc
[member name removed], we are sorry we could not accommodate you. You are outside of our current service area. We answered all of your emails, spoke on the phone about it, and explained in detail what our parameters are. You are entitled to your opinion, however, we feel that your "F" rating is highly inaccurate and unfair. Thank you.

Katy C.
07/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Weekly maintenance. Good, thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ronald P.
12/2013
5.0
pool cleaners
  + -1 more
Outstanding!
Description of Work: One of the pumps on my pool was freezing up from the cold. I called Diamond pools and they were able to come out immediately, they got the pump running. They also informed me of the reason it was icing up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Ed J.
10/2012
5.0
pool cleaners
  + -1 more
See above
Description of Work: I had some water leaks and air leaks in and around the primary and pool vaccuum pumps. Carlos responded in a day or so to find/repair those leads and went steps further to re-do other connections to prevent further leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Debra M.
07/2012
5.0
pool cleaners
  + -1 more
Description of Work: Called Carlos originally to quote on basic pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

matt B.
05/2012
5.0
pool cleaners
  + -1 more
It was great.
Description of Work: I have an 11 year old gunite pool with several cracks and a light that did not work. I received three bids. All three were competitive, yet the lack of follow-up from two other pool companies made the decision easy. The bid process was very easy in an effort to compare the different bids. I selected and upgraded plaster with a switch from older 3 inch tiles to 6 inch tiles. The crew arrived promptly and was meticulous in the job. One of the projects was to remove the filter and associated equipment to repour the slab and reinstall the equipment. They did a great job in that area as well. The biggest challenge was repairing the light. The final root cause was the replacement of the lightbulb and all of the wiring back to the box. There were two cracks that were repaired as well. Carlos has been referred to at least one friend and he has a great job for them also. I would recommend Carlos for a large or small job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Contact information

PO Box 226, Keller, TX 76244

http://www.diamondpoolstexas.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

No License Required for Trade

Trade License Number
316302
Trade License Locale
Texas
Trade License Authority
TDLR
Trade License Expiration
02/19/2020

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Outdoor Kitchens,
Pool Sales Construction and Installation

FAQ

Diamond Pools Inc is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Diamond Pools Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Diamond Pools Inc offers free project estimates.
Yes, Diamond Pools Inc offers eco-friendly accreditations.
No, Diamond Pools Inc does not offer a senior discount.
Yes, Diamond Pools Inc offers emergency services.
Yes, Diamond Pools Inc offers warranties.
Diamond Pools Inc offers the following services: New Pool Construction, Swimming Pool Cleaning Service, Equipment Repair, Restoration, Remodel, Inspections, Wholesale Parts & Chemicals, Start-Ups, Homeowner Training, New Pool Construction, Filter Cleaning, Acid Wash, Green Pool Clean, Pool Deck, Patio, and Outdoor Living
Currently not servicing inflatable pools.

Contact information

PO Box 226, Keller, TX 76244

http://www.diamondpoolstexas.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM