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Sewer Cleaning questions, answered by experts

That pungent rotten egg smell coming from your drain is likely the buildup of biofilm—hair, skin, and soap scum that turns into a black sticky mess. In this case, pouring down near-boiling water, baking soda, and white vinegar will remove the smell. Keep in mind that a rotten egg smell is occasionally a sign of larger sewage line clogs and other related issues.

Yes, rats can come up through drains. They can crawl through basement floor drains, lateral house drains, and roof drains. Installing rat blockers in your drains is the best way to repel rats and prevent them from entering your pipes. These are one-way valves that allow water and waste to flow out but keep rats from getting in.

Cat pee has a strong ammonia-like smell, so if you smell cat pee but don’t have a cat or don’t suspect your cat has any accidents, there could be other issues at hand. Aside from pet urine, your house may smell like cat pee from leaking freon from an old fridge, mold, spilled cleaning supplies, or even outside odors from nearby farms.

Your home has a few telltale signs of a sewer line problem. If you notice multiple plumbing fixtures (toilet, sink, or shower drains) appear to be clogged, call a plumber ASAP. Also, if water appears in the tub or shower when you flush the toilet, you likely have a sewer line issue. A sulfur (rotten eggs) smell and bubbling or gurgling noises at the drain also warrant a check. And keep your eyes peeled for changes to the yard, such as a new indentation or mysteriously soggy grass.

Ejector pumps can only push sewage 750 feet or less. That’s because their purpose is to move waste from your home to your sewer line—which is a relatively short distance. Grinder pumps can transport sewage further, but they manage lower volumes of waste than ejector pumps (and they don’t work with septic systems).

The Highmore, SD homeowners’ guide to sewer cleaning services

From average costs to expert advice, get all the answers you need to get your job done.