Suburban Plumbing

Founded 2014 • With Angi since March 2015

We have a reputation for being reliable and honest with our services and fair rates. We love what we do and are humbled when asked to work at someone's home. It is a testament to our work ethic that our client list keeps growing. Whether clearing a drain, flushing a tankless/regular water heater, or even flushing out your water system, removing sediment clogging your fixtures. We make it a point to do the best job possible: family-owned and operated business.

Awards and Badges

Angi Certified

Business Highlights

Minority Owned & OperatedMinority Owned & Operated
Women Owned & OperatedWomen Owned & Operated
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile image

Verified Reviews

4.6

(164) Verified Reviews

Ratings Distribution

5

124

4

16

3

7

2

7

1

9

Rating Details

Price
4.4
Professionalism
4.7
Punctuality
4.8
Quality
4.7
Responsiveness
4.8

Read reviews by category

plumbers (153)water heaters (36)drain cleaning (10)drain pipe installation (7)sewer cleaning (3)solar companies (3)appliance repair (2)
Showing 1-25 of 164 reviews
John D.
1.0
03/15/2023
This company couldn’t keep an appointment, then when rescheduled continued to lie about times and after being told they were on the way I get a call telling me they will be an hour and a half later then their text message said. Their excuse hey we are busy. Then they should be removed from this service.
Description of Work
Was going to switch to on demand hot water
Category
water heater repair
Taylor H.
5.0
08/17/2022
They looked for a clog, which they determined was not existent and they figured out what the issue was. They restructured the pipes and connected our shower line to the main draining line running to the septic. They came out on the first day and assessed and figured out the plan to resolve the issue, and then on day two they implemented and completed it. Very relieved to have this fixed, thank y'all!
Description of Work
Shower drain line flooding outside
Category
plumbing, drain pipe
Cost
$720
Hire Again?
Yes
N M.
5.0
05/17/2021
Friendly, fast, good prices, responsive. Not the cheapest in the area, but in this case they were worth coming in around 10% higher than the other lower bids. Went through multiple local plumbers to get my house replumbed- many of whom simply ignored calls after providing an estimate. Suburban Plumbing not only completed the work in the least number of days, but it was within their estimate and it was astonishing how little they had to impact my walls. The quality of work was exactly what I wanted and they have continued to be both helpful and responsive. Their technicians are also clean, respectful, and friendly. The local competition could learn a lot from this company. Well done!
Description of Work
Plumbing, toilet installation, whole-house replumbing
Category
plumbing
Hire Again?
Yes
Darlene A.
5.0
04/22/2021
Jim and his coworkers did excellent work replacing all water lines under and into house as well as making other necessary repairs. They were prompt, cleaned everything when they finished, and accommodated us in getting correct toilets for our elderly mother. Their prices were very reasonable for everything they did. They are honest, pleasant to work with, some of the best workers we have used after many years of hiring contractors and using various repair services. Highly recommend them!
Description of Work
Plumbing
Category
plumbing
Hire Again?
Yes

Service Provider Response

4-26-21 Dear [Member Name Removed], We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!
Nancy B.
5.0
04/22/2021
Called Suburban Plumbing, and they came right away to fix my water heater. Clean, Friendly, great price. Used them a second time for leak in my Bathroom, They are my go to people from now on.
Description of Work
Plumbing
Category
plumbing
Hire Again?
Yes

Service Provider Response

4-26-21 [Member Name Removed], it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!
Sara C.
2.0
02/10/2020
He called a 1/2 hour after the window of time that he gave me had started to tell me he couldn't make it. So I had cleared my afternoon for him to no-show, very frustrating and unprofessional.
Description of Work
Showers fixed
Category
plumbing
John C.
1.0
10/08/2019
I canceled the work and now I can't get my money back. I called him nearly everyday and he rarely picks up. He said he would send me a check in a couple of weeks. Today, he sent me an email, it was not clear but he said he was gonna not repay me. I paid him $2215.
Description of Work
I paid 50% upfront to replace 3 toilets, to replace a gas line to the water heater, and to replace 2 vanities.
Category
plumbing
Cost
$2,215
Janis S.
5.0
05/13/2019
He did a good job. He was efficient.
Description of Work
Plumbing work
Category
plumbing
Hire Again?
Yes
Deborah H.
5.0
04/24/2019
Gary was the technician. He was very polite and professional. He gave me a quote before any work was done and checked all my other plumbing before leaving.
Description of Work
broken garbage disposal
Category
plumbing
Cost
$409.12
Hire Again?
Yes
JILL Y.
5.0
10/24/2018
Two gentlemen showed up within the hour and quickly cleared the toilet. They said it was very minimal and quick and didn’t charge me. I call that honesty and integrity.
Description of Work
Needed toilet unclogged. I had tried all afternoon to clear it to no avail.
Category
drain cleaning
Hire Again?
Yes
r S.
5.0
05/04/2018
Gary Miller and Rob did GREAT! Work. Honest men that give you their best.

Images

Review for Suburban Plumbing - PO Box 2558, Goose Creek, SC - 37037118Review for Suburban Plumbing - PO Box 2558, Goose Creek, SC - 37037118
Description of Work
Replaced 50gal water heater
Category
plumbing
Cost
$1,600
Hire Again?
Yes
Ronald S.
5.0
03/19/2018
Great job was professional and very quick
Description of Work
New tankless water heater
Category
plumbing, water heater repair
Hire Again?
Yes
David S.
5.0
02/08/2018
Work was completed in a timely manner!
Description of Work
Flushed water heater
Category
plumbing, water heater repair
Hire Again?
Yes
Allan K.
1.0
02/08/2018
After waiting, waiting, waiting, and more waiting... the service dispatcher called me(about 10 minutes before the 3 hours was up!) and said they would have to re-schedule! When would I like to do it? I asked if I would have to wait again through a 3-hour window. I was told yes! I did not re-schedule, I could not see my way clear to wait again.
Description of Work
Contracted for water heater inspection. Made appointment after about 60 days after purchase, appointment was for 1 week in future. Was given 3-hour window to expect a serviceman.
Category
plumbing, water heater repair

Service Provider Response

The tech that was scheduled to go to the customers house was involved in traffic accident. We called to explain that to the customer and apologized, offering to reschedule. We give a three hour window and advise customers we will call when on our way so that they don't have to sit around and wait. Not knowing how long the call prior will take, we are not able to give an exact time when the customer calls to schedule.
alison S.
5.0
01/23/2018
Thorough job with excellent explanation
Description of Work
Water heater flush out
Category
plumbing, water heater repair
Hire Again?
Yes
Tina M.
3.0
01/19/2018
He flushed the water heater, but did not inspect the plumbing system. He said we needed a new hot water heater - which we do. However, he claimed that he would not be able to install a new water heater where our current water heater is, that the sizes had changed, and he couldn't place one there and have it be up to code. He gave a rough quote of $3000 to install one outside and that did not include the electrical work. We got another quote from Home Depot's contractor ARS Plumbing: $643 for installation, including a cold water expansion tank and drip pan to bring it up to current code. Another plumber quoted us $350. Neither of the others have any problem with keeping the water heater in its current location.
Description of Work
Flush Water Heater and Inspect Plumbing System
Category
plumbing
Eugene I.
4.0
01/16/2018
OK. but he accidentally broke my Umbrella Stand.
Description of Work
Flush my Hotwater Heater
Category
plumbing, water heater repair
Cost
$29.95
Susan W.
5.0
01/09/2018
Services were performed in a timely efficient manner.
Description of Work
Water Heater Flush
Category
plumbing
Cost
$39.95
Hire Again?
Yes
Katherine A.
2.0
01/09/2018
Plumber showed up timely but charged me $385.00 to place a cap on the hose. The job took him 5 minutes. I had no choice but to pay outrageous price to avoid further damage. Will not use this company again as they took advantage during a time of crises. Other plumbers confirmed their fee was extremely over priced. I'm told should have cost no more than $125.00.
Description of Work
A hose under my raised back porch busted during the recent cold storm. Needed hose secured so I could turn main water back on before evening freeze which could cause further damage.
Category
plumbing

Service Provider Response

Our company uses flat rate pricing not hourly. That is the normal charge for a water line repair. We do not charge extra for after hours, weekend or emergency calls. Each customer is shown the price to make the necessary repairs before any work is done. She signed the quote saying she agreed to have us do the work at that price. She could have easily called another company is she was not happy with the price.
Heather H.
4.0
01/08/2018
Repair was fixed promptly. Plumber was courteous and explained everything to me. Just wish they would have fixed wall when they were done. Now I have to pay someone else to fix that.
Description of Work
Repaired leak in hot water line in wall.
Category
plumbing
Cost
$600
Hire Again?
Yes
Clara & Ben Jr B.
5.0
12/05/2017
They do excellent work. They're really friendly and nice people. They make sure their work is done correctly, they double check everything. They asked if I needed help with anything else as well.
Description of Work
They put in a Mohr faucet for me.
Category
plumbing
Hire Again?
Yes
Bill S.
5.0
12/05/2017
Everything was done without a hitch.
Description of Work
Fished and inspected tankless water heater.
Category
plumbing, water heater repair
Hire Again?
Yes
Sabrea E.
5.0
10/25/2017
Great! Honest and pleasant experience!
Description of Work
Plumbing inspection, evaluation and system flushed.
Category
plumbing
Hire Again?
Yes
robert S.
3.0
10/03/2017
very expensive for less than 30 minutes of actual work and end result looks like i kid did it.
Description of Work
repair to outside faucet,
Category
plumbing
Cost
$572
Mary B.
5.0
09/25/2017
The tech performed the work. He was punctual, courteous and professional.
Description of Work
Repair of hot water heater.
Category
plumbing
Cost
$250
Hire Again?
Yes

Phone

Address

PO Box 2558

Goose Creek, SC 29445

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://suburbanplumbingllcsc.NET/

Other Information

Payment options

Visa
MasterCard
American Express
Discover
Financing Available
Check
Licensed
Trade License Number
44371
Trade License Locale
SC
Trade License Authority
South Carolina: General
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Suburban Plumbing is currently rated 4.6 overall out of 5.

Suburban Plumbing is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Suburban Plumbing accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing Available, Check

Yes, Suburban Plumbing offers free project estimates.

Yes, Suburban Plumbing offers eco-friendly accreditations.

No, Suburban Plumbing does not offer a senior discount.

Yes, Suburban Plumbing offers emergency services.

Yes, Suburban Plumbing offers warranties.

Suburban Plumbing offers the following services: Free Estimates * Never a Service Call Fee. * High Pressure Drain Jetting with 10yr Warranty * All Water Re-Pipes Come with Lifetime Warranty * All Top Quality Materials Used * Sewer Camera Inspections * Sewer Lines Repairs/Installation * Unclogging Toilets, Sinks, Tubs, Showers, and Laundry Lines * Flush Out Fixtures to Remove Sediment * Water Heater Flush/Repairs/Replacement/Installation * If it wasn't for you, there'd be no us.