Founded 2014 • With Angi since March 2015
We have a reputation for being reliable and honest with our services and fair rates. We love what we do and are humbled when asked to work at someone's home. It is a testament to our work ethic that our client list keeps growing. Whether clearing a drain, flushing a tankless/regular water heater, or even flushing out your water system, removing sediment clogging your fixtures. We make it a point to do the best job possible: family-owned and operated business.
Awards and Badges
Angi Certified
Business Highlights
Minority Owned & Operated
Women Owned & Operated
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Eco Friendly
Wears MaskImages
Verified Reviews
Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
plumbers (153)water heaters (36)drain cleaning (10)drain pipe installation (7)sewer cleaning (3)solar companies (3)appliance repair (2)
Showing 1-25 of 164 reviews
John D.
03/15/2023
This company couldn’t keep an appointment, then when rescheduled continued to lie about times and after being told they were on the way I get a call telling me they will be an hour and a half later then their text message said. Their excuse hey we are busy. Then they should be removed from this service.
Description of Work
Was going to switch to on demand hot water
Category
water heater repair
Taylor H.
08/17/2022
They looked for a clog, which they determined was not existent and they figured out what the issue was. They restructured the pipes and connected our shower line to the main draining line running to the septic. They came out on the first day and assessed and figured out the plan to resolve the issue, and then on day two they implemented and completed it. Very relieved to have this fixed, thank y'all!
Description of Work
Shower drain line flooding outside
Category
plumbing, drain pipe
Cost
$720
Hire Again?
Yes
N M.
05/17/2021
Friendly, fast, good prices, responsive. Not the cheapest in the area, but in this case they were worth coming in around 10% higher than the other lower bids. Went through multiple local plumbers to get my house replumbed- many of whom simply ignored calls after providing an estimate. Suburban Plumbing not only completed the work in the least number of days, but it was within their estimate and it was astonishing how little they had to impact my walls. The quality of work was exactly what I wanted and they have continued to be both helpful and responsive. Their technicians are also clean, respectful, and friendly. The local competition could learn a lot from this company. Well done!
Description of Work
Plumbing, toilet installation, whole-house replumbing
Category
plumbing
Hire Again?
Yes
Darlene A.
04/22/2021
Jim and his coworkers did excellent work replacing all water lines under and into house as well as making other necessary repairs. They were prompt, cleaned everything when they finished, and accommodated us in getting correct toilets for our elderly mother. Their prices were very reasonable for everything they did. They are honest, pleasant to work with, some of the best workers we have used after many years of hiring contractors and using various repair services. Highly recommend them!
Description of Work
Plumbing
Category
plumbing
Hire Again?
Yes
Service Provider Response
4-26-21 Dear [Member Name Removed], We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!Nancy B.
04/22/2021
Called Suburban Plumbing, and they came right away to fix my water heater. Clean, Friendly, great price. Used them a second time for leak in my Bathroom, They are my go to people from now on.
Description of Work
Plumbing
Category
plumbing
Hire Again?
Yes
Service Provider Response
4-26-21 [Member Name Removed], it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!Sara C.
02/10/2020
John C.
10/08/2019
I canceled the work and now I can't get my money back. I called him nearly everyday and he rarely picks up. He said he would send me a check in a couple of weeks. Today, he sent me an email, it was not clear but he said he was gonna not repay me. I paid him $2215.
Description of Work
I paid 50% upfront to replace 3 toilets, to replace a gas line to the water heater, and to replace 2 vanities.
Category
plumbing
Cost
$2,215
Janis S.
05/13/2019
Deborah H.
04/24/2019
JILL Y.
10/24/2018
Two gentlemen showed up within the hour and quickly cleared the toilet. They said it was very minimal and quick and didn’t charge me. I call that honesty and integrity.
Description of Work
Needed toilet unclogged. I had tried all afternoon to clear it to no avail.
Category
drain cleaning
Hire Again?
Yes
r S.
05/04/2018
Ronald S.
03/19/2018
David S.
02/08/2018
Allan K.
02/08/2018
After waiting, waiting, waiting, and more waiting... the service dispatcher called me(about 10 minutes before the 3 hours was up!) and said they would have to re-schedule! When would I like to do it? I asked if I would have to wait again through a 3-hour window. I was told yes! I did not re-schedule, I could not see my way clear to wait again.
Description of Work
Contracted for water heater inspection. Made appointment after about 60 days after purchase, appointment was for 1 week in future. Was given 3-hour window to expect a serviceman.
Category
plumbing, water heater repair
Service Provider Response
The tech that was scheduled to go to the customers house was involved in traffic accident. We called to explain that to the customer and apologized, offering to reschedule. We give a three hour window and advise customers we will call when on our way so that they don't have to sit around and wait. Not knowing how long the call prior will take, we are not able to give an exact time when the customer calls to schedule.alison S.
01/23/2018
Tina M.
01/19/2018
He flushed the water heater, but did not inspect the plumbing system. He said we needed a new hot water heater - which we do. However, he claimed that he would not be able to install a new water heater where our current water heater is, that the sizes had changed, and he couldn't place one there and have it be up to code. He gave a rough quote of $3000 to install one outside and that did not include the electrical work. We got another quote from Home Depot's contractor ARS Plumbing: $643 for installation, including a cold water expansion tank and drip pan to bring it up to current code. Another plumber quoted us $350. Neither of the others have any problem with keeping the water heater in its current location.
Description of Work
Flush Water Heater and Inspect Plumbing System
Category
plumbing
Eugene I.
01/16/2018
Susan W.
01/09/2018
Katherine A.
01/09/2018
Plumber showed up timely but charged me $385.00 to place a cap on the hose. The job took him 5 minutes. I had no choice but to pay outrageous price to avoid further damage. Will not use this company again as they took advantage during a time of crises. Other plumbers confirmed their fee was extremely over priced. I'm told should have cost no more than $125.00.
Description of Work
A hose under my raised back porch busted during the recent cold storm. Needed hose secured so I could turn main water back on before evening freeze which could cause further damage.
Category
plumbing
Service Provider Response
Our company uses flat rate pricing not hourly. That is the normal charge for a water line repair. We do not charge extra for after hours, weekend or emergency calls. Each customer is shown the price to make the necessary repairs before any work is done. She signed the quote saying she agreed to have us do the work at that price. She could have easily called another company is she was not happy with the price.Heather H.
01/08/2018
Clara & Ben Jr B.
12/05/2017
Bill S.
12/05/2017
Sabrea E.
10/25/2017
robert S.
10/03/2017
Other Information
Services Offered
Services Not Offered
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Licensing
Licensed
- Trade License Number
- 44371
- Trade License Locale
- SC
- Trade License Authority
- South Carolina: General
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.