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SSG Pools

4.00(
20
)

SSG Pools

4.00(
20
)
Customers say: Quality work
50 years of experience

SSG, or South Shore Gunite Pools, is New England's largest pool builder. We offer building, renovation and maintenance services to residential and commercial clients throughout New England. Headquartered in North Billerica MA, we have been setting the standard for gunite construction and quality swimming pools since 1975. We are shockingly unique in the way that we build, eliminating the uncertainty of relying upon subcontractors and operating with fully in-house employees. This strategy allows us to take full responsibility for our client's projects.

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

GERHARD S on March 2018

SSG, or South Shore Gunite Pools, is New England's largest pool builder. We offer building, renovation and maintenance services to residential and commercial clients throughout New England. Headquartered in North Billerica MA, we have been setting the standard for gunite construction and quality swimming pools since 1975. We are shockingly unique in the way that we build, eliminating the uncertainty of relying upon subcontractors and operating with fully in-house employees. This strategy allows us to take full responsibility for our client's projects.

"I moved into my current home in late 2016 and discovered that Southshore Gunite built the pool and spa back in 1986 when they were located in Hanover, MA, so I got in touch with them when I needed help with the pool in the summer of 2017. We discussed a pool cover, which I ordered, and resurfacing the pool, which I didn't order right away. While waiting for the cover, I realized that I had a sizeable leak (300 gal/day) in the underground pool plumbing and arranged for SSG to come find the leak and fix it. After they didn't confirm I called and was told that they just had too many pools to close, and they couldn't fix my leak this year. They did eventually come and close the pool and install the cover. The cover seems to work; see attached photo. This spring (2018) I wanted to avoid the pool-opening rush, so I called SSG to see when would be the best time to open the pool and find the leaks. The kind woman who spoke to me got back later that afternoon, having talked to her boss, to tell me that (1) they had not built my pool (according to the building permit, Southshore Gunite did build the pool, but probably before records were computerized) (2) they only closed my pool because they expected me to resurface my pool (I guess the $6500 cover does not make me a valuable customer), and (3) they would neither open my pool this year nor help find and fix the leaks. So, I'm looking on Angie's list for pool services. I can only conclude that SSG really only wants to build new pools or resurface old ones and that anything else is a distraction. I'm guessing that they service pools they build because the owners expect it after spending several 10's of thousands of dollars. I may resurface my pool this year or next, but it won't be done by SSG."

GERHARD S on March 2018

Earthquake Retrofitting questions, answered by experts

Almost all new buildings in California need an earthquake shut-off valve. The requirements for an earthquake gas shut-off valve (and who can install it) depend on where you live. For example, according to the Los Angeles Municipal Code, you’re required to hire a licensed contractor to install one whenever you build, sell, or renovate a home. Check with your local building department for your city’s laws on installing, permitting, and inspecting earthquake shut-off valves.

Depending on where you live, your insurance company may require you to have a seismic shut-off valve. It depends on local regulations along with the specific provider. If it’s not a requirement, many providers will offer a discount if you install an earthquake valve, which can save you 5% or more. Contact your provider to learn about potential savings for your plan.

Many homeowners want to know whether earthquake retrofitting is tax deductible. Because it’s often considered a capital improvement, you usually can’t deduct it. In some cases and locations, you may qualify for tax incentives, but you’ll need to talk to a tax professional or the Internal Revenue Service (IRS) about your specific circumstances. You may also be able to find grant money for seismic upgrades, which can lower the cost of your insurance premiums and save money over time.

Earthquake gas shut-off valves, or seismic gas shut-off valves, are safety devices that attach to your natural gas line. When an earthquake hits, the valve automatically turns off the flow of gas. Earthquake gas shut-off valves can prevent gas leaks, which are especially dangerous after a quake due to the risk of fire and explosion.

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

The Woonsocket, RI homeowners’ guide to earthquake retrofitting services

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