WOLF FURNITURE

Furniture - Sales, Mattresses

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
29%
3
29%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.4
Showing 1-7 of 7 reviews

Vanita C.
05/2016
5.0
furniture sales
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Steve S.
05/2014
3.0
mattresses
  + -1 more
Tech reported back that I needed another quarter inch in order to get a new mattress. If the mattress was sagging in three different positions then why would they not offer to replace it? They said to wait again and have tech come check it again in in a few weeks! As a regular customer of Wolf I expected much better of a response. I have no complaints about the furniture Wolf cells as i have never had issues, but as the previous customer noted, they know NOTHING about mattresses, do not buy a mattress here! They are also more pricier then other mattress outlets.
Description of Work: Like similar reviewer, i spent thousands of dollars of quality furniture at Wolf. Made the mistake of purchasing a Sealy mattress. After less than a year my back was no longer supported. Contacted service and tech came out, noted three different indentations in the mattress.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Daniel G.
04/2014
4.0
furniture sales
  + -1 more
unknown
Description of Work: Biught some furniture, which they delivered.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Lynn F.
10/2013
3.0
furniture sales, mattresses
  + 0 more
Had tech check out mattress but indentations were not deep enough to replace mattress. They offered to replace mattress for another $400. No thank you.
Description of Work: We bought several thousand dollars of furniture, most of which was good. Our mattress that we tried in the showroom did not seem to be the same quality or firmness as the one we received. The mattress developed indentation in less than a month so Wolf's sent out a tech to measure. It was only an inch deep and tech said it has to be 2 inches. Wolfs offered to replace it for another $400, which we did not appreciate. We have a older mattress that still doesn't have as big of indentatinos after several years. Bottom Line: DO NOT BUY MATTRESS FROM WOLF'S. THEY ARE NOT THE EXPERTS IN THIS AREA THAT THEY PRETEND TO BE.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0

$1,000

Janis W.
03/2013
2.0
furniture sales
  + -1 more
Will let you know the outcome, at this point I have no confidence at all in a fair resolution. If wolfs furniture makes good on this poor product, I will gladly post a retraction.
Description of Work: I purchased a broyhill sofa from wolfs furniture in may 2012. it had to be custom made so it was not delivered until July. After using the sofa for 6 months the furniture was so poorly made that it looked like it was ten tears old. My husband and I are the only ones using the furniture so it does not get a lot of wear. The cushions are sagging and the seat cushions are breaking down. I called wolfs and they sent out a service rep who took some photos and said to call wolfs,he would submit his report that day. About a week later after I had to call wolfs they said they received the report and could not do anything on their part but would have to call the broyhill company rep. I am still waiting to hear from them. The overall impression that I am getting from all concerned is that furniture now a days is poor quality and I shouldn't have expected more. From a furniture store that advertises they have high quality furniture, I would not use their store again. Please beware of anything with a broyhill label, the quality is extremely poor.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,000

Susan W.
06/2011
5.0
furniture sales
  + -1 more
We shopped in many local furniture stores, looking for quality love seats and a swivel rocker. Found excellent selection and prices on Lazy Boy items at Wolf's. We ordered the items, which came in and were delivered earlier than expected. Sales personnel were very, very helpful; selection of furniture pieces (from various companies) and colors/fabrics was thorough. Delivery was prompt and courteous.
Description of Work: Sold us home furniture, delivered and set up our furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Steve S.
02/2011
4.0
furniture sales
  + -1 more
Wolf has an excellent selection and above average quality furniture. Their customer service representatives are helpful, but they are eager to greet you at the door - just tell them you are browsing. When you are ready to make a selection, they are very helpful. We have had some issues with delivery. The furniture received was damaged, it took several weeks to get the new furniture replaced. Be sure to inspect furniture when receiving delivery. Overall I recommend Wolf in comparision to other local furniture stores.
Description of Work: I made a living room furniture purchase.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$1,600

    Contact information

    380 N NORTHERN WAY, York, PA 17402


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Mattresses

    FAQ

    WOLF FURNITURE is currently rated 4.3 overall out of 5.
    No, WOLF FURNITURE does not offer free project estimates.
    No, WOLF FURNITURE does not offer eco-friendly accreditations.
    No, WOLF FURNITURE does not offer a senior discount.
    No, WOLF FURNITURE does not offer emergency services.
    No, WOLF FURNITURE does not offer warranties.

    Contact information

    380 N NORTHERN WAY, York, PA 17402