SHILOH ROOFING
About us
Shiloh Roofing was established in 1957 and today is operated by the same family. Shiloh Roofing is a second generation, family-owned business. The company continues to grow and serve York County and the surrounding areas. Shiloh Roofing has expanded its areas of expertise and now provides service not only in roofing and spouting, but also includes siding and windows. We require drug testing of our employees and provide them with regular safety training procedures. Over the years, our name has become synonymous with trust, dependability, quality, and commitment. Our company's most valuable assets are our customers.
Business highlights
Services we offer
Whether the job is new construction or a re-roof, and corrugated. Our siding, and spouting installations are some of the finest. We use only quality materials. We use NO sub-contractors., call us. We have a complete range of roofing systems -- including fiberglass architectural shingles, rubber roofing, standing seam roofing, window, wood shingles
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 11% | ||
| 22% |
The owner responded to my request for a quote quickly. Arrived when they said to look at the roof an prepare a quote. Quote for work was about what I expected and lower then some other quotes I received. When the work was scheduled the workers arrived on time and worked quickly. They left the area completely free of debris and explained what they were doing. I was very impressed with the quality of the work performed. Seemed like a good family owned business.
"Thank you for your posting. Your business is much appreciated and it was the pleasure of Shiloh Roofing to be of service to you. As further appreciation for your support, I want to offer you a gift certificate to the restaurant of your choice for any recommendation coming from your referrals that result in a new roof installation by Shiloh Roofing. Your business and support is much appreciated. We couldn’t continue without faithful, loyal customers like you."
My contracted roof included a ridge vent. removal of 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something.
Anyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches of the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also I had an estimate and meeting with the owner/contractor 1 to 2 years prior to contract. When I realized the work was needed and inevitable, I contacted contractor and he stuck fairly close to the original estimate I had been given and I agreed to the work.This was late Sep, or early Oct 2013. After telephone communication directly with the owner I felt assured that the work would be completed before Thanksgiving. I have to admit that the owner/contractor impressed me with his sincerity and demeanor. After my expectations did not happen regarding scheduling I went to office to inquire and was referred to the contract by a very nice lady. She and the contract let me know that the owner contractor had assured me of schedules his company could not back up regarding scheduling but it was completely within the contract parameters. No problems, I was even asked if I wanted work before or after Christmas. I had guests so I chose after Christmas. 2013 was a hard Winter and my roof was not completed until early Feb.
My contracted roof included a ridge vent to replace 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something.
nyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches from the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also because there is a center ridge beam the vent should be cut on each side of the center beam. I called and expressed my concern to the contractor office, no one showed up or called. This is late Jan early Feb 2013 and it was a bad winter, very cold. I pumped quarts of hot coffee out to these workers, really it was miserable I was surprised the showed up some days.
Despite the concern I displayed for the workers, their welfare and the confidence I had that they would seal my roof each day.
Spouting can not be described any other way than backward.The drains, (down spouts are at the highest ends of system and there are no down spouts at low points of the drainage system.
So poor roofing work followed by incompetent spouting is the bottom line .
"I, Steve Kauffman (Owner of Shiloh Roofing), did respond to [Member name removed]’s winter 2014 call regarding the inside spouting miter leak. I made an appointment to repair the leak, which occurred after the bad winter weather. I did the repair myself – it was not one of my employees doing the repair. At the time of this repair, I spoke with [Member name removed] about his concern for respouting and explained the solution to his problem would be to add more down spouts. [Member name removed] did not want to move forward with this. My office (or I) has not received any communication from [Member name removed] since that repair service call stating a problem still existed. I can’t fix what I don’t know about. When I saw [Member name removed]’s first 4/22/15 posting on Angie’s List, I called [Member name removed] to discuss and correct any problem. Call made 4/23/15 at 8:00am. No one answered the telephone and the call went to voicemail, so I left a message. No reply from [Member name removed]. I saw a second 4/22/15 post on Angie’s List from [Member name removed] and again tried reaching [Member name removed] via telephone. Second call made 4/23/15 9:37am. No answer, so I left another message, stating I would like to set up an appointment to meet with him at his property to correct any problem. No reply from [Member name removed]. Note: I left my personal cell number as my contact number on both the voicemail messages. History: A written Proposal was written and submitted to [Member names removed] on October 16, 2013. The [Member name removed]’s accepted the written Proposal on October 23, 2013. Then, a written Contract was prepared and submitted to [Member names removed]. This Contract included Property location, Job description, Plans, Time performance, Payment agreement, Preparation, Permit information, and much more. The [Member name removed]’s signed and returned the Contract. The contracted work was completed on January 17, 2014. It was stated in the Contract a Job Completion date of on or before January 31, 2014. There was no guarantee the work would be completed by Thanksgiving 2013. In this line of work, roofing and spouting, weather is always a factor. First and foremost are the safety of my employees and the weather tightness of the customer’s property, which was practiced during [Member name removed]’s installation. Ridge vent installation can vary based on the location of chimneys, valleys, roof hips, and/or roof intersections. It takes a roof installation specialist to determine what is best for the situation. The Contracted work at the [Member name removed] residence was completed within the Contract perimeters. Shiloh Roofing has been in business since 1957. This second generation, family owned business has built its reputation on dependability, integrity and honesty. We wouldn’t be where we are today, if we didn’t practice these characteristics. I wouldn’t put the reputation of a 58 year old company in jeopardy for $1500 worth of spouting. I hope to hear from [Member name removed], so I can meet with him to resolve this. As of the time of this response posting, I have not heard from [Member name removed]."
My contracted roof included a ridge vent to replace 2 mechanical vents (I hear vents are important). I also contracted for new gutters. you call it spouting here for some reason I bet if a complaint ever went to court spouting vs gutters would mean something.
Anyhow because a local friend (PA) had told me that his roofer had installed ridge vent without cutting slats through sub roof (the plywood or particle board) and it took him years in court to get the contractor to correct the error (rip off) I decided to go up on the roof and look. The manner the ridge vent was being installed was completely not in compliance with the guidelines of the ridge vent manufacturer or common practices. Common practices dictated that a ridge vent is cut to 6 inches from the end of the end of vent shingles and the foreman blew me off and said it was 6 feet. Also because there is a center ridge beam the vent should be cut on each side of the center beam. I called and expressed my concern to the contractor office, no one showed up or called. This is late Jan early Feb 2013 and it was a bad winter, very cold. I pumped quarts of hot coffee out to these workers, really it was miserable I was surprised the showed up some days.
Despite the concern I displayed for the workers, their welfare and the confidence I had that would seal my roof each day, on the final day when they installed the gutters, they did this. None of the junctions were sealed, all of the down spouts were higher than the main collection areas. What this means is that the $1500 spouting (gutter) system is crap. I called Mr Shiloh, Steve and even though he was patching a bad junction he would not look to see that the entire spouting installation was incorrect. The down spouts were at high points!!!!
"I, Steve Kauffman (Owner of Shiloh Roofing), did respond to Mr. [removed member name] winter 2014 call regarding the inside spouting miter leak. I made an appointment to repair the leak, which occurred after the bad winter weather. I did the repair myself – it was not one of my employees doing the repair. At the time of this repair, I spoke with Mr. [removed member name] about his concern for respouting and explained the solution to his problem would be to add more down spouts. Mr. [removed member name] did not want to move forward with this. My office (or I) has not received any communication from Mr. [removed member name] since that repair service call stating a problem still existed. I can’t fix what I don’t know about. When I saw Mr. [removed member name]'s first 4/22/15 posting on Angie’s List, I called Mr. [removed member name] to discuss and correct any problem. Call made 4/23/15 at 8:00am. No one answered the telephone and the call went to voicemail, so I left a message. No reply from Mr. [removed member name]. I saw a second 4/22/15 post on Angie’s List from Mr. [removed member name] and again tried reaching Mr. [removed member name] via telephone. Second call made 4/23/15 9:37am. No answer, so I left another message, stating I would like to set up an appointment to meet with him at his property to correct any problem. No reply from Mr. [removed member name]. Note: I left my personal cell number as my contact number on both the voicemail messages. History: A written Proposal was written and submitted to Mr. and Mrs. [removed member name] on October 16, 2013. The [removed member name]'s accepted the written Proposal on October 23, 2013. Then, a written Contract was prepared and submitted to Mr. and Mrs. [removed member name]. This Contract included Property location, Job description, Plans, Time performance, Payment agreement, Preparation, Permit information, and much more. The [removed member name]'s signed and returned the Contract. The contracted work was completed on January 17, 2014. It was stated in the Contract a Job Completion date of on or before January 31, 2014. There was no guarantee the work would be completed by Thanksgiving 2013. In this line of work, roofing and spouting, weather is always a factor. First and foremost are the safety of my employees and the weather tightness of the customer’s property, which was practiced during Mr. [removed member name]'s installation. Ridge vent installation can vary based on the location of chimneys, valleys, roof hips, and/or roof intersections. It takes a roof installation specialist to determine what is best for the situation. The Contracted work at the Walton residence was completed within the Contract perimeters. Shiloh Roofing has been in business since 1957. This second generation, family owned business has built its reputation on dependability, integrity and honesty. We wouldn’t be where we are today, if we didn’t practice these characteristics. I wouldn’t put the reputation of a 58 year old company in jeopardy for $1500 worth of spouting. I hope to hear from Mr. [removed member name], so I can meet with him to resolve this. As of the time of this response posting, I have not heard from Mr. [removed member name]."
"Thank you for your posting. Your business is much appreciated. It is the pleasure of Shiloh Roofing to be of service to you."
"Thank you for your positive input. I'm sorry it took so long for me to acknowledge it. You will be rewarded a gift certificate to the restaurant of your choice for any recommendations coming from your referrals that result in a new roof installation by Shiloh Roofing. Thank you! Your business and support is much appreciated!"
"[removed member name], I want to thank you for your posting. I apologize for taking so long to acknowledge my appreciation. It is a pleasure to serve you. You will be awarded a gift certificate to the restaurant of your choice for any recommendations coming from your referrals that result in a new roof installation by Shiloh Roofing. Your business and support is much appreciated. Thank you!"
"[removed member name], I want to thank you for your posting. I apologize for taking so long to acknowledge my appreciation. It is a pleasure to serve you. You will be awarded a gift certificate to the restaurant of your choice for any recommendations coming from your referrals that result in a new roof installation by Shiloh Roofing. Your business and support is much appreciated. If I have missed a referral you have already sent to Shiloh Roofing, please call the office 717-764-1269 and advise. Thank you! Steve"
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FAQ
Contact Information
2517 SUNSET LN, York, PA 17408
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