Scott's Heating and Air

August 1, 2024 Beyond disappointed with Scott’s Heating and Air. He is the most inhumane, unprofessional person that I have ever encountered. He came to my daughter and son-in-law's house on July 10th as her air conditioner was not working and the temperatures outside were consistently in the 100s. He charged her $150 for his visit and gave her & her husband a quote for a new compressor (which they accepted) to be installed the following week. My daughter had recently fractured her hip bone and is severely handicapped at this time. It is difficult for her to get around, let alone leave the house on these scorching days. Scott has continued to make excuses for not coming and it has now been over 3 weeks. This is on the same level as leaving an animal in a hot car to its own defenses. They had to purchase a window unit (not in the budget) to survive the heat and repeatedly rearrange their schedules for the many times he stated that he would be there and made excuses as to why he couldn’t. Please do not give this man your business. He has no ethics or morals. I intend to file a complaint with the Better Business Bureau and will be encouraging my daughter and son-in-law to take him to small claims court for lost wages and unavoidable expenses just to survive.