The initial sale was fine. When we went in that day they were just finishing up a sale which we did not know about, the sales guy was really nice about everything, we ended up coming back that night as we had been looking for a while, so we bought it. He had told us there was only one left in stock so he was going to put it in so that it locked it in for us. Unfortunately, we got a phone call telling us they were not going to be able to deliver our dishwasher because someone else had gotten it so ours would be delayed a few days. Which was a week. The next delivery date they gave us they did not show up, So we called the store they said we don't really deal with that you will have to call the delivery people. We called the delivery people they said this is not really our area because they did not have it in stock so that is not our thing. So they set up a new delivery date for a few days later, so I called the manager at the store I had spoken to previously to tell him that the reason we did not get our dishwasher is because they never let the delivery people know it was in. So he called the delivery people and got us fitted in for the next day. It was suppose to come on Tuesday and they didn't want to bring it until Friday so they got us in on Wednesday. The delivery people were suppose to call us to give us a window as to when they would be coming and they never called but they did show up the next day around 12 which was kind of good I was here. The installation went fine, they were very nice and they showed us how to use it. The delivery company was just a company that Hhgregg hired out to. So it boils down to that neither the store or the delivery company seemed to want to take responsibility to get us our dishwasher.
Description of Work: I have gone to Hhgregg to buy our new dishwasher.
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Service Categories
Appliance Sales and Installation
FAQ
Hhgregg is currently rated 3 overall out of 5.
Saturday: 10:00 AM - 9:00 PM
No, Hhgregg does not offer free project estimates.
No, Hhgregg does not offer eco-friendly accreditations.
No, Hhgregg does not offer a senior discount.
No, Hhgregg does not offer emergency services.
No, Hhgregg does not offer warranties.
Hhgregg offers the following services: Appliance sales.